Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing website credibility and boosting sales through features like trust badges, countdown timers, and sales pop. It's praised for its user-friendly interface, device responsiveness, and free cost. The 24/7 customer support and regular updates are also highly valued. The customer support team, including Esther and Abby, is often commended for their efficient service. The live support feature is noted for promoting a positive user experience.

Edited February 24, 2022

Roger was the one who helped me with everything I neeeded plus more on top of that definitely. Thank you ROGER!

Le Chaude
United States
9 months using the app
November 22, 2022

Very nice and efficient app. Good service and quick response. Recommend for any level of ecommerce shops.

WarmerFleece
Germany
9 months using the app
August 9, 2022

Esther has been super patient and helpful with my support request! I've been looking for a countdown timer that matches the look and feel of my page without looking too spammy, and AVA has been very customizable - thanks!

bandsbymanja
Singapore
9 months using the app
Edited December 17, 2022

Liz and Hana from Avada was a life saver. She was prompt in helping me and solving all my queries.

The Treasure Trunk
India
9 months using the app
April 22, 2023

Thank you so much for your help and support, I truly appreciate it! I'm excited to see if this will help.

CampSnapCamera
United States
9 months using the app
November 12, 2022

Hana was amazing ! What app ! Every shop need to get this App. Customer service is 10/10 ! Very quickly and very reactiv !

Shop Radiocommandé
France
9 months using the app
Avada replied November 14, 2022

Thanks for sharing your positive review of our app and service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our app.

Wish you many advantages in your business!
AVADA Support Team

October 2, 2022

After soo much helping Esther for setup application in my website now application work smoothly. Thanks you soo much Ester for your valuable time.

The Shop.
Pakistan
9 months using the app
March 21, 2022

Customer service was fast and efficient. Definitely see myself using this app for a every long time.

Legacy's Wellness
United States
9 months using the app
January 27, 2023

Very good customer support from jasmine! I got help for a problem I couldn’t solve myself! Thank you very much. Best customer service!

LuxLove
Netherlands
9 months using the app
July 19, 2022

I 100% recommend this app. Abby in particular was very helpful. Extremely reactive and professional. Thank you very much for your help :)

THE PETABOX
Australia
9 months using the app