Reviews (5,779)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer confidence and sales through trust badges and sticky add-to-cart buttons. It features easy setup and customization of payment badges and upsell options, enhancing site credibility. The app integrates smoothly into stores and is supported by exceptional, responsive customer service via live chat.

January 31, 2024

I encountered an issue where the free shipping bar was not displaying on my website. Pamela promptly addressed the matter by rectifying the code from the backend. The issue has been completely resolved. Thank you!

Lite Style Designs
United States
5 months using the app
December 11, 2023

"Excellent App and Exceptional Customer Service!"

I recently had the pleasure of using this app and was thoroughly impressed. Not only does the app function seamlessly, but the customer service provided by Hana was exceptional.

Hana went above and beyond to assist me, patiently explaining the app's features and guiding me through the process. Her knowledge and willingness to help made my experience truly remarkable.

From the user-friendly interface to the swift and supportive customer service, this app sets a high standard for excellence. I highly recommend it to anyone seeking a great app with top-notch customer support.

Kudos to Hana and the entire team for their dedication to ensuring a positive user experience!

Rating: ⭐️⭐️⭐️⭐️⭐️

Simple Lifestyle Myanmar
Myanmar (Burma)
4 months using the app
March 17, 2024

As a regular user of the Avada application, I am delighted to share my incredible experience with this platform, particularly thanks to the exceptional support provided by Hana and Avia, two outstanding members of the customer support team !

CALORIMA
France
5 months using the app
April 15, 2024

I solved my problems immediately with Hana Anvia super. He also helped me with things I didn't know about. Thank you Hana and Avada team.

ToyTrove
Türkiye
3 months using the app
March 29, 2024

absolutely awesome app the customer service is amazing they fix everything so quickly hightly recommend this app

beauty and beyond shopping store
Australia
9 months using the app
February 26, 2024

This app has the best customer support that provided assistance in no time. I encountered a small problem with the timer countdown and the lady named Tiana helped me as soon as possible. She was the very kind and patient through out the process. This app definitely deserves a 5 star.

DROPY WORLD
South Africa
About 1 month using the app
March 26, 2024

Esther from Avada provided swift and effective solutions to my technical issues. Her proactive approach, clear communication, and patience made the process seamless. Thanks to her expertise, my problems were resolved in no time.

Herbal Shop Peshawar
Pakistan
6 months using the app
February 10, 2024

I find the client support team to be super helpful - they can always get the job done. Emily is also especially patient and helpful, i was very very happy with the service she provided in helping me with the format of my web.

DolceAbode
United Kingdom
3 months using the app
February 27, 2024

The exceptional support from Hana, who was not only highly responsive but also incredibly helpful, resolving my issues swiftly. The combination of a fantastic product and stellar customer service makes Avada Trust Badges a must-have for any e-commerce platform looking to boost consumer confidence. Highly recommended!

ELAJ Sweden AB
Sweden
3 months using the app
May 8, 2024

great app with many free features. Esther was great on customer support!

Madeinsea©
Greece
29 days using the app