Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing website credibility and boosting sales through features like trust badges, countdown timers, and sales pop. It's praised for its user-friendly interface, device responsiveness, and free cost. The 24/7 customer support and regular updates are also highly valued. The customer support team, including Esther and Abby, is often commended for their efficient service. The live support feature is noted for promoting a positive user experience.

July 31, 2023

All in all this app is a great addition to my website. However, I had some issues with it that were promptly fixed by your wonder support team. Ester from Avada was a great help, if you have any issues at all dont forget to reach out to the support team, they fixed my issue in minutes!

misk
Australia
5 months using the app
July 29, 2023

Although the application is very useful and free, it works in a very optimized way. At the same time, instant support works very well. I had a problem today and Lydia from support was really helpful and solved my problem.

Tomec Kitchen Wares
United Kingdom
3 months using the app
September 24, 2023

their support is oustanding. i was helped by Esther who is very kind and caring.

Osiri
France
5 months using the app
May 30, 2023

good app, very fast and clear support service, thank you very much Esther for your help! it’s a pity that you can’t set up the application in Russian, it would make my work easier

FurryFriendsShop
Poland
About 2 months using the app
May 20, 2023

Only just started using the Trust Badges portion of the app but it seems good so far. Minus 1 star not because there's anything wrong with it but because I haven't yet been able to try all the features. Trust badges is pretty simple to use, when I had a question at 11pm EST, Emily was there within minutes to help me solve my problem. Love the customer support! Looking forward to trying the rest of the features of the app!

Honour You
Canada
7 days using the app
October 15, 2023

Thanks to abby from avada I have been properly helped to progress in the application which I highly recommend.

smartadhesif.com
United States
23 days using the app
November 27, 2023

great customer service!! The works at your pace and not in a hurry at all. Emily was very respectful and helped us out to make our website better!

AESTOGAL
Kuwait
About 1 hour using the app
July 20, 2023

Apps wroking fine, if i had any issue Esther helped very fast and solved problems. Apps easy to use and set up.

PetShopToyz
Poland
4 months using the app
June 12, 2023

Sunny is good. She helps me solve the problem. But I am upset to know the timer function can't be curcle when it times up.

OKONE PET
China
5 months using the app
May 31, 2023

was hard to understand at first buy the costumer service helped me out I would like to be able to change the font of the sticky add to cart to match my sight.

Scoomodo
New Zealand
22 days using the app