Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to enhance credibility and boost sales through features like trust badges, a countdown timer, sales pop, free shipping bar, and announcement bar. They praise its easy integration, device responsiveness, and aesthetic appeal. The customer support team, especially Lydia, Abby, Jasmine, Hana, and Esther, are commended for their prompt and efficient service. The app is free, providing high value to merchants.

April 26, 2022

A wonderful app and very helpful staff! Roger was extremely helpful - thank you! Would highly recommend.

Aztec House
Australia
5 months using the app
Edited September 11, 2022

Absolutely amazing! Sorted everything out I needed super quickly! so friendly and helpful! 5 stars!!

Paws Galore
United Kingdom
5 months using the app
Edited April 6, 2023

Excelente servicio y diligencia por parte de Lydia en atender todas las inquietudes y apoyo en la configuración, súper recomendado!!!

Innovative Shop
Colombia
5 months using the app
April 24, 2023

fast and easy respond on help chat. they helped me figure this out very quickly with patience. Thanks again

Guidance To Glow
United States
5 months using the app
September 3, 2022

I'm using this app to help me grow my sales on Shopify with all the exciting features it offers. Emily was friendly, efficient and a huge help. Keep up the incredible service.

Angelwear
South Africa
5 months using the app
January 20, 2022

Great app with amazing support Drake helped me with my problem I had highly recommend!...............

LojasUpBuy
Brazil
5 months using the app
September 29, 2022

I used this app personally, and it helped me getting more conversions on my store. Great App, would recommend to everyone! Specially their support team is best. I was having many issue while setting up some badges and one of their team member named liz from support team helped me a lot, replying within a seconds and very nicely. would surely rate 10/10

HImade.store
Pakistan
5 months using the app
March 24, 2023

Perfect! The app works very well. I asked for some personalization, Hana immediately helped me with the styling of my countdown timer.

Dealvolution
Netherlands
5 months using the app
March 8, 2023

I want to give a huge thank you for Tony because of his support and attitude, he helped me to install the preset in my store.

Marketex
Morocco
5 months using the app
February 20, 2023

I recently had the pleasure of working with Emily from the Avada support team, and I have to say that my experience was exceptional. Emily was not only knowledgeable and professional, but she also had a very pleasant demeanor that made me feel comfortable throughout the entire interaction.
Overall, I would highly recommend Emily and the Avada support team to anyone in need of technical assistance. Thank you, Emily, for providing me with such excellent service!

Sophyona
United Kingdom
5 months using the app