Reviews (5,603)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its variety of features such as trust badges, countdown timers, and sales pop-ups, which reportedly enhance sales and conversions. Its easy-to-use interface, customization options, and smooth performance are also praised. The customer support, particularly representatives like Esther and Abby, is commended for their professionalism and efficiency. Despite being free, merchants note the high-quality features and exceptional customer service, making it a recommended choice.

February 26, 2023

EPILE
France
4 months using the app
October 25, 2022

Highly recommended, Best customer support ever!! They are very supportive and also so skilled, I love this app.

Anna Valia
Egypt
4 months using the app
Avada replied October 26, 2022

Your kind words encourage us to continue doing our best to make sure every user's experience is a memorable one.
We would love to contribute more to your success. Let us know if you have any questions.

Sincerely,
AVADA Support Team

February 12, 2023

I recommend the application. They have very good support and respond very quickly. Aisha did all the work for me. I recommend!
Thank you Aisha!

MixBant
United States
4 months using the app
December 7, 2022

This is probably one of the best store apps I could imagine.

It's just that everything is at the highest level, the functionality, the operation of the application, as well as the best support itself.

Separately, I would like to thank Jasmine, she is just super. Always in touch, I don’t know when she sleeps) And also very quickly helps with questions that have arisen.

Bralette
Ukraine
4 months using the app
February 10, 2023

Best of the app is their 24/7 uninterrupted support. This app is super crazy. You get all the settings for FREE! Would highly recommend it.

watchgear.in
India
4 months using the app
Edited July 11, 2022

I only use a few features so far, but i like what i use.
Got some support today from Hana.
They were great!
Helped me in just a few min.
BOOM problem solved! Problem was that the features did not work once my theme was updated.
Hana showed me the COOLEST feature...
One button re-publishes the app to the new theme!! AWSOME!! Every app should have this feature. in case this still sticks around
here is where you fix it https://image.crisp.chat/process/original/?url=https%3A%2F%2Fstorage.crisp.chat%2Fusers%2Fupload%2Foperator%2F70aceccf72f99000%2Fimage_13n8j0z.png

PoCo Inspired
Canada
4 months using the app
March 13, 2023

I'm happy to provide a glowing review for Juliana in customer service for the Avada Trust Badges Sale Pop-up app!

Juliana was an absolute pleasure to work with. She was incredibly knowledgeable about the app and was able to answer all of my questions quickly and thoroughly. Her friendly and professional demeanor put me at ease and made the entire experience a delight.

What impressed me most about Juliana was her willingness to go above and beyond to ensure that I had a great experience with the Avada Trust Badges Sale Pop-up app. She was patient, attentive, and took the time to understand my needs and concerns. I felt truly heard and valued as a customer, and it was clear that Juliana genuinely cares about delivering the best possible service.

Overall, I would highly recommend the Avada Trust Badges Sale Pop-up app to anyone looking for a top-notch customer experience. Thanks to Juliana's exceptional service, I feel confident in my decision to use this app for my business, and I look forward to working with her again in the future.

Necklack
France
4 months using the app
January 10, 2023

Avevo un problema legato al posizionamento del widget countdown, poiché non mi compariva la possibilità di copiare il codice HTML per poterlo inserire manualmente, quindi ho chiesto aiuto al servizio clienti e in pochi minuti sono riusciti a risolvere il problema e ad inserirmi il widget nella posizione che desideravo!

Agora Solution
Italy
4 months using the app
April 11, 2021

#masterclass for support
The app is easy enough for a higher lever novice, like me. TranceDiva clothing site is in excellent hands with Avada!

TranceDiva
United States
4 months using the app
July 15, 2022

Just started using the app, very easy to set up with a lot of good features. Doesn't seem to slow down my store, which is nice. Jasmine helped me get everything set up and helped me with features that weren't showing properly.

Brave Little Lamb
United States
4 months using the app