Reviews (5,749)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for boosting customer confidence and increasing sales through trust badges, sticky add to cart buttons, and sales pop-ups. They appreciate the ability to upload custom badges and the variety of designs available. The app is noted for its user-friendly interface and easy installation. Customer support, particularly from Esther, Hana, and Tiana, is frequently praised for being efficient and responsive, ensuring a smooth experience for merchants.
Refine
-
By rating
Thanks to Esther's kindness and intelligence, I don't have to worry when things go wrong in my store, because I know that Esther is just a click away and together we solve problems and make things right. She is very kind and full of knowledge and I would like to thank her for her help.
Esther helped me a lot. Thank you so much to him and you for putting up with me and helping me despite my difficult questions. I respect the work you do. Thanks to your application, I felt more comfortable while setting up my page.
The amount of features this app offers for FREE and at high quality is actually incredible. I thought I'd never find something this good for free
Highly recommend Avada, great app and amazing customer service! I needed assistance setting up the countdown timer and Esther quickly got back to me and guided me throught it step by step. She also assisted me in personalising the timer. Thanks for your help Esther!
Again received great support van Avada, this time Rosie was very helpfull and helped me solve my issue. Thank you
10/10
They solved my problem very quickly.
I used this app on another store before and I am still using it because Avada Team is the best. They are very helpful and they are so taking care of the users. Last time ı needed some help about my store and thanks to Miss Hana for being very quick and kind!
I am very grateful and in awe with the service and help I have received from Avada.
Now I do understand why they have 5 stars rating, because they are truly amazing.
I was helped by Emily and if I could give 10 stars and more I surely did so!
Keep doing the good job by giving a excellent assistant to the customers.
Best app ever with best ever support team. Needed help with few things and they did it perfectly. Audrey and Gidreon were really nice and helped me with everything.
I wanted to take a moment to express my sincere gratitude for the outstanding assistance I recently received from your customer support team especially from Miss Tiana.
The level of service from Tiana that I experienced was truly exceptional. Tiana demonstrated a remarkable combination of professionalism, knowledge, and friendliness. She gently listened to my concerns, asked insightful questions to fully understand the issue, and provided a solution that exceeded my expectations.
Moreover, the response time was impressively quick, and the support provided was clear and concise. It's evident that your team values customer satisfaction and is dedicated to ensuring a positive experience.