Reviews (5,723)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants recommend this app for enhancing customer confidence and boosting conversion rates through its trust badges and upsell features. They appreciate the customizable options like sticky add-to-cart buttons and sales pop-ups that improve site aesthetics and transparency. The installation process is user-friendly, and the app is noted for its reliability. Exceptional customer support, with staff members such as Hana, Esther, and Tiana, is frequently highlighted for their responsiveness and problem-solving skills.

November 10, 2023

Customer support response was incredibly fast and also, they provided me with a very effective and fast solution, thanks Sunny! I used the app to payment trust badges, very easy and intuitive.

Rev Works
Mexico
9 months using the app
April 20, 2024

Tiana was wonderful and helpful

Rebel's Furniture
United States
5 months using the app
December 12, 2023

THE TEAM THAT WORK HERE, ARE THE BEST. I GOT IN TO A ISSUE THAT I COULDNT FIGURE OUT, AND IN LESS THAN A MINUTE, IT WAS ALL DONE. THANK YOU GUYS DO MUCH.

Litos Kingdom
United States
3 months using the app
December 11, 2023

"Excellent App and Exceptional Customer Service!"

I recently had the pleasure of using this app and was thoroughly impressed. Not only does the app function seamlessly, but the customer service provided by Hana was exceptional.

Hana went above and beyond to assist me, patiently explaining the app's features and guiding me through the process. Her knowledge and willingness to help made my experience truly remarkable.

From the user-friendly interface to the swift and supportive customer service, this app sets a high standard for excellence. I highly recommend it to anyone seeking a great app with top-notch customer support.

Kudos to Hana and the entire team for their dedication to ensuring a positive user experience!

Rating: ⭐️⭐️⭐️⭐️⭐️

Simple Lifestyle Myanmar
Myanmar (Burma)
4 months using the app
October 16, 2023

This is a good support tool for building a professional sales page. They help me easily attract customers and increase purchase rates, along with the extremely professional support of "Lydia and William" in the AVADA team, which has helped me install more easily. .

Brilla
United States
2 months using the app
June 4, 2024

respondieron demasaido rapido.
Lo recomiendo a todos

Shajori
United States
4 months using the app
March 20, 2024

Tiana was the Best . She quickly solved my problem.

Trendify
India
4 months using the app
October 14, 2023

Thanks Emily and your team for your hard work and answer quickly to us,i hope this make you and your team always just better and better

Pawshubs
Kosovo
10 months using the app
September 29, 2023

I was lost in the Avada app for days. Thank goodness it has 24/7 support. "HANA" from the support unit, I hope you see my message, thank you very much. He did everything to please me and solved all my problems for 6-7 hours without getting tired or bored. ''HANA, THANK YOU SO MUCH'' You made me very happy with your sincerity and fast work skills. I hope Avada officials see the message and can give Hana a promotion.

GOV
United Kingdom
3 months using the app
April 28, 2024

Quick customer services for a FREE app. Thank you so much!

The Bean Workshop
United States
About 5 hours using the app