Reviews (5,749)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer confidence and increasing sales through trust badges, sticky add to cart buttons, and sales pop-ups. They appreciate the ability to upload custom badges and the variety of designs available. The app is noted for its user-friendly interface and easy installation. Customer support, particularly from Esther, Hana, and Tiana, is frequently praised for being efficient and responsive, ensuring a smooth experience for merchants.

May 8, 2023

My assistant guide was Hana and she was amazing. She helped me troubleshoot my store swiftly and was always very prompt in reply. This is good actual customer service. Thanks, Hana once again for your patience in guiding me through it.

SoundBaby
Singapore
About 1 month using the app
May 13, 2023

I recently had the pleasure of using the Avada app on my Shopify store, and I must say, it has been an absolute game-changer for my business. From its exceptional features to its top-notch customer service, Avada has truly exceeded my expectations.

First and foremost, Avada provides an extensive range of useful functionalities that have significantly enhanced my online store's performance. Its seamless integration with Shopify allowed me to effortlessly manage and optimize my store's appearance, user experience, and functionality. The intuitive interface made it easy for me to customize every aspect of my website, from the layout and design to the product pages and checkout process. The app's versatility and flexibility have empowered me to create a unique and professional online presence, setting me apart from the competition.

What truly sets Avada apart, however, is its exceptional customer service. I had the pleasure of working with Emily, one of their support representatives, and she went above and beyond to assist me with my queries and concerns. Emily's prompt and knowledgeable responses helped me navigate through the app's features, ensuring that I fully utilized its capabilities. Her dedication and patience were truly commendable, as she took the time to understand my specific needs and provided tailored solutions. With Emily's guidance, I was able to optimize my store's performance and address any challenges that arose along the way.

Valtairé
Thailand
About 1 month using the app
September 19, 2022

The app is very easy to use and if you get any problems it's very easy to get in contact with the support team. Very quick and clear responses from Esther

AirKitten
Netherlands
About 1 month using the app
March 7, 2022

A equipe Avada está de párabens, toda vez que preciso de um suporte estão sempre ali para nos ajudar. Valeu demais, espero que minhas vendas sejam impulsionadas com tais ferramentas. Obrigado Drake pelo suporte.

Kivantagens.com
Brazil
About 1 month using the app
February 9, 2023

the girl who assisted me ABBY was really nice and solved my problem in less than a minute, helping me through every step, she even attached photos for future reference

Onlshopstore
Norway
About 1 month using the app
December 6, 2022

Had issues with flawed badges. Mastercard was showing twice. But Hana fixed it all uncomplicated in a few seconds.

cozatik
Switzerland
About 1 month using the app
March 31, 2023

Very good experience,
and quick and effective responses

Cstl
Colombia
About 1 month using the app
July 25, 2023

The software features, needless to say, are impeccable for being free. What's more important is my gratitude towards Customer Service Liz, who is incredibly patient and gentle. Such service attitude is truly worthy of praise.

Stellara jewelry
China
About 1 month using the app
April 13, 2022

i like the app veeeeerry much, it is easy to make the setting and where i didn't knew how to do it , the support Esther helped my veeeeerry quickly. All the best for this app

www.petsparadise.ro
Romania
About 1 month using the app
September 7, 2022

very easy UI pdifiuyeeyhu7hyrioeufqehyfiueur8ewyuwehfhjiesdhgfuadyfuyuaefu8eaiyhfuiajeopifuieahyujfhie9fu

fabiosafashion
France
About 1 month using the app