Reviews (5,749)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer confidence and increasing sales through trust badges, sticky add to cart buttons, and sales pop-ups. They appreciate the ability to upload custom badges and the variety of designs available. The app is noted for its user-friendly interface and easy installation. Customer support, particularly from Esther, Hana, and Tiana, is frequently praised for being efficient and responsive, ensuring a smooth experience for merchants.

July 7, 2023

Response Was So Quick and Got the Resolution that We Are Looking For. Esther gave Us the Best Solution For Our Issue

Sri Fine Jewellery
India
22 days using the app
February 14, 2022

I used this app to install the countdown timer and the sticky add to cart button. The support answered within a few minutes and now I will add some more useful things to my store

Technology Shelf
Italy
22 days using the app
August 6, 2022

Liz from Avada was so helpful with everything I need! Thank you so much for all you did to benefit my store!

The Little Byrd Nest
United States
22 days using the app
May 18, 2022

The app has many features so pretty complex. Luckily, Esther at support had been great at making everything easy to understamnd.

Ecoesia
United Kingdom
22 days using the app
August 15, 2022

Aisha was really awesome she helped me with a few things and was very quick she didn't second guess anything she understood my needs and conquered, and I loved that kind of customer service.

Renè Marie Collection
United States
22 days using the app
Edited November 7, 2022

Muito bom, ótimo atendimento. Muito eficaz e conseguiu resolver os problemas. Atendimento super rapido e bom. Liz me ajudou bastante

Loja Do Navegador
Brazil
22 days using the app
AOV.ai replied November 9, 2022

Estamos muito gratos por você ter tomado o tempo para compartilhar seus comentários conosco. É um prazer atender clientes como você. Tenha um dia maravilhoso!

Tudo de bom,
Equipe de Suporte AVADA

April 8, 2023

Lydia was very helpful in assisting me in getting my app running properly. Thank you. This app has many features available

My Other Child / Blooms n' Rooms
Canada
22 days using the app
November 10, 2022

Great app and customer service. Customer service was very fast and helpful. Had a bit if difficulty when setting up, and they helped me quickly.

Ferro & Company Watches
Canada
22 days using the app
AOV.ai replied November 14, 2022

We’re so happy to hear you had a great experience at AVADA. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and have a wonderful day.

Sincerely,
AVADA Support Team

July 28, 2023

Un service client rapide, la personne à été très aimable et à réussi à trouver la solution rapidement.

Merci à lui

Cat-love.fr
France
22 days using the app
January 28, 2023

Impeccable customer support, Juliana solved the problem very quickly and professionally, thank you very much Juliana.

StoRetail
Romania
22 days using the app