Reviews (5,749)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer confidence and increasing sales through trust badges, sticky add to cart buttons, and sales pop-ups. They appreciate the ability to upload custom badges and the variety of designs available. The app is noted for its user-friendly interface and easy installation. Customer support, particularly from Esther, Hana, and Tiana, is frequently praised for being efficient and responsive, ensuring a smooth experience for merchants.

March 19, 2021

Very good experience on this app, wonderful customer service! Useful function for online sales. Great job

maravillso
Hong Kong SAR
3 months using the app
July 22, 2022

Sistema muito interessante e o atendimento diferenciado
o Tony foi super prestativo
Obrigado a todos

GoPets!
Brazil
3 days using the app
May 18, 2022

i cant believe this i m using free service from avada, and i jus love there responed time. HANA helped me get the best out of this product. she got me through with this in helping me out to setup the app. Thank you HANA.

KratomSeries
United States
3 days using the app
April 16, 2023

good support us specially very nice respond from jasmine overall good experience with jasmine thank you so much

decorninja
India
3 days using the app
September 24, 2023

I liked the application I think its working fine

Lyrava
United Kingdom
3 months using the app
October 13, 2022

really good apps and warmly help,Emily is so nice to help me solve the problem,I'm really appreciated with her,thanks dear

Stephanishop1
China
3 days using the app
March 6, 2022

It's potentially a great app, which is FREE! It can replace so many costly and expensive other apps. It's a must-have app for retailers. I think Avada is a good company. Their marketing tools look even more promising than Klaviyo or Mailchimp.

IshDeena
United States
3 days using the app
January 9, 2023

i was having trouble using the app. i tried everything to fix it . i was about to give up and delete the app but before that i reach out for help and Hana attend and oh boy she saved me. thank you so much. i sure i'm gonna make the msot out if it.

Import Leftovers: Online Clothing Store for Women
Pakistan
3 days using the app
November 14, 2022

Great customer service - very fast and helpful. Esther helped me out lots. would recommend to anyone making a store

Disino
Netherlands
3 days using the app
AOV.ai replied November 14, 2022

Feedback like yours is valuable to us. It helps us continue to improve and provide the best possible service to customers like you. Thank you, and have a great day!

AVADA Support Team

January 14, 2023

I really love this app because it already has all the features that I need to boost my sales in my shop. Their chat support Aisha is also responsive to my questions. It's just difficult to understand how to control things (at first) but thanks to their chat support Aisha, everything became smooth for me.

Outlet Manila
Philippines
3 months using the app