Reviews (5,775)

Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for boosting customer confidence and increasing conversion rates, ideal for new stores looking to build trust. It is primarily used to display trust badges on product pages and offers features like sticky add-to-cart buttons and customizable badges to match brand aesthetics. The app is also praised for its exceptional customer support, with merchants noting the team's quick, efficient, and friendly assistance in resolving technical issues and aiding with setup.

March 17, 2023

I couldn't figure out how to add the countdown timer to my homepage, but Jasmine and Tony got the issued solved for me very quickly! 10/10 would recommend this app to anyone.

Roots Holistic Apothecary
United States
About 1 hour using the app
July 28, 2022

I used the trust icon of this plugin and it works well, ery good to achieve my needs,Esther is a very good customer service

CetAmour
United States
About 1 hour using the app
July 7, 2023

Incredible and fast service :)

This app does what it says and has a lot of features. For a free app this is some serious stuff!

I had an issue with the countdown but Sunny was super helpful and prompt. The advise provided was super helpful as Sunny made the presentation look much better as a result. TBH, she did all things.

I would certainly recommend this app and the support is awesome!

Thanks Sunny!

Sam Tweewielen service
Netherlands
About 1 hour using the app
October 26, 2022

Hana helped me out placing some codes in my store. Great work thank you very much. The boss should give her a raise.

Cowel.co
Netherlands
About 1 hour using the app
AOV.ai replied October 27, 2022

Thank you for your detailed review of our app. It means a lot to us that you took the time to share your thoughts with the rest of our community and us. Please get in touch if you have any other questions for us.

Sincerely,
AVADA Support Team

December 12, 2022

Great customer support. Would recommend this app. Thank you for NOT using a chat bot for customer support!!!

Rawspices
Germany
About 1 hour using the app
Edited February 5, 2023

Sunny at the support is great and answered all my questions really quickly. Can't recommend enough !

It's also a great tool for marketing !

Juiced
France
About 1 hour using the app
June 23, 2022

Candace hat mir von der ersten Sekunde an geholfen. Dabei ging alles schnell und freundlich. Habe nicht einmal eine Minute auf eine Antwort gewartet. Bin sehr zufrieden.

kraky.ch
Switzerland
About 1 hour using the app
May 8, 2023

Nice and easy app to use. Esther was extremely helpful in sorting out installation issues with my website.

The Leather Harbour
Australia
About 1 hour using the app
July 15, 2022

what about fantastic product and SUPER customer service! Esther super operator, active in just 2 minutes from installation and everything works perfectly,

bigeshop
Italy
About 1 hour using the app
April 13, 2023

Great, fast and efficient support from Prakash, Thank you. Avada have really good and useful apps, very happy.

Poochella®
United Kingdom
About 1 hour using the app