Avada Trust Badges & Upsell , 5,537 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for enhancing website credibility and boosting sales through features like trust badges, countdown timers, and sales pop. It's praised for its user-friendly interface, device responsiveness, and free cost. The 24/7 customer support and regular updates are also highly valued. The customer support team, including Esther and Abby, is often commended for their efficient service. The live support feature is noted for promoting a positive user experience.
Refine
-
By rating
Thanks Audrey for your help and kindness in helping me setting up this app! You were an absolute star!
I needed help with an app embed issue and Mia gave great customer service and was really responsive in helping me solve my issue.
This app has the best customer support that provided assistance in no time. I encountered a small problem with the timer countdown and the lady named Tiana helped me as soon as possible. She was the very kind and patient through out the process. This app definitely deserves a 5 star.
Yes, I like it very much. Your helpline Esther helped me a lot. I did not understand anything. I spoke to your helpline the name of "esther", so they told me everything on chat. Even after that. I didn't understand anything, so they told me to give me access to the store, so I trusted them and gave it to them with confidence and they did a very good job and gave it to me in two to three minutes. They gave me the store ready and set it up and after that they also sent me the video recording, thank you very much especially for Esther.
As a regular user of the Avada application, I am delighted to share my incredible experience with this platform, particularly thanks to the exceptional support provided by Hana and Avia, two outstanding members of the customer support team !
Awesome, there's so much value in this app, and as with all Avada apps, the support is second to none! I had an issue with something that needed code added to fix, and Hana immediately got on with Toby in the tech team, who has also supported me before with the Avada SEO app, and within minutes had custom code added for me that fixed a sales pop up to look exactly how I imaged it! They are extremely on the ball, super friendly and incredible helpful. I don't know how I'd run my shop without Avada, honestly.
I messaged support about an issue and had it fixed in about 1 minute later thanks to Esther who help me solve it! Thanks!
Esther from Avada provided swift and effective solutions to my technical issues. Her proactive approach, clear communication, and patience made the process seamless. Thanks to her expertise, my problems were resolved in no time.
Best of the best app and their customer support is excellent! Lydia and Tony helped me to integrate app in my store!
Esther provided exceptional support, going above and beyond to address my inquiries promptly and efficiently. Her expertise and professionalism made my experience seamless and enjoyable. I highly recommend her assistance to anyone seeking top-notch support. Thank you, Esther!