Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

Edited September 28, 2020

Its really easy to set up, and the support staff its really helpful. Using it to send trough amazon SES and it works perfect, there is no other app like this on the shopify platform, i recommend it a lot.

7venish
United States
3 months using the app
Avada replied September 29, 2020

We are so happy to hear your positive feedback. That's really meaningful for the AVADA team to keep the app even better.
Hope it somehow helps your store converts more sales. And you can contact us anytime you need support.

Wish you all the best!
Rainy from AVADA

July 2, 2022

Roger is a best customer support ever, he's been answering to all my queries, solving problems, prompt response. The app is great so their customer service is :)

Stevvex
United States
3 months using the app
November 19, 2023

Emily has been helping me for quite some time..
Do have to thank her very much.
she has been excellant for sure
Thanks Emily

animorstore
United Kingdom
3 months using the app
September 20, 2023

Was easy onboarding, when I had questions, Emily in chat support was kind and helpful. Highly Recomend

Cultr Wear
United States
3 months using the app
August 10, 2021

Great and excellent support. Awesome! They supported me right away, even helped me with editing graphics etc. Would definitely recommend.

Shoppers Lane
Australia
3 months using the app
February 19, 2022

great app, Candace helped me set up automation for email cart recovery. easy to use and practical, i recommend !

Charmi
Canada
3 months using the app
Edited December 8, 2023

Customer support response was incredibly fast and also, they provided me with a very effective and fast solution, thanks Prakash! I use the app to create Pop-ups and email campaigns

Rev Works
Mexico
3 months using the app
January 8, 2023

prompt reply, very helpful and patient communication
prompt reply, very helpful and patient communication

Cool Custom made Lighters For Sale Online in USA
Romania
3 months using the app
June 21, 2023

The application is very complete and very powerful, moreover, I was helped by Liz for troubleshooting, she knows how to be extremely competent. thanks again

Excellestar
France
3 months using the app
December 29, 2022

i would recommend because it is easy to do and they help out alot good experience and I would recommend people to use it

ANIME GENIX
United States
3 months using the app