Reviews (1,901)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its comprehensive email marketing and SMS tools, noting its user-friendly interface with a variety of templates and advanced automation features like pop-ups and customizable workflows for welcoming new customers and recovering abandoned carts. The free plan is particularly appreciated by small businesses and startups. The app's integration and functionality are described as seamless and reliable. Customer support, with staff members like Hana, Lydia, and Esther, is highlighted for their responsiveness and helpfulness, available 24/7 to ensure smooth setup and prompt issue resolution. Merchants credit the app with effectively engaging customers and boosting sales.

Edited July 31, 2023

Excellent support received from one of the associates named Emily.
Completely satisfied with the help received. Fast responses, straight to the point. If you don't give Emily a promotion (with atleast 80% increase in pay) than you're going to miss a big opportunity. And missing big opportunity, not good for business.

ThyMuse
India
4 months using the app
August 18, 2022

good email marketing app at a decent price I must say. good support and great features. i am looking forward to it

All Things Photography Resources
Cyprus
4 months using the app
March 12, 2023

Emily helped me so much with my technical issue and was very patient as we solved all the issues i had :)

811 originals
Australia
4 months using the app
December 22, 2021

Candace solved the problem very quickly and patiently. It's great!Thank you very much~~~~~~~~~~~~~~~

bluelife1113
China
4 months using the app
December 6, 2021

I have decided to use this app because it offers many additional feature that are not included in many of the apps if looked at. Tis offers such great integration across platforms. I have to give it a try. And not that I have been assisted to complete the email setup in the MX, I can do exactly that. Thank you for the great support.

Big Blue
South Africa
4 months using the app
April 18, 2023

Great customer service! very thorough and professional, i highly recommend this app to anyone that's serious about retargeting through email marketing

Empowered Pleasure
Australia
4 months using the app
July 13, 2023

O suporte mesmo sendo gratuito é realmente impecável, é impressionante, junto com essa grande equipe a atendente Emily foi extremamente útil para solucionar minhas dúvidas e com certeza representou muito bem a AVADA!

CAB
Brazil
4 months using the app
November 26, 2022

Guy from support named Prakash helped me get my automation message live for free. I really appreciate the great support!

BlazePower
Sweden
4 months using the app
February 1, 2023

The best app in its field, with superlative customer service, I had the pleasure of speaking with Jasmine who was super helpful and helped me resolve all my doubts quickly, recommended

DeskEssentials
Italy
4 months using the app
July 15, 2023

Great app, straight forward with an easy to use interface. Emily was really quick and efficient. It seems like the app is pretty customizable, which is great for me.

Astrade
France
4 months using the app