Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

November 26, 2022

Guy from support named Prakash helped me get my automation message live for free. I really appreciate the great support!

BlazePower
Sweden
4 months using the app
February 1, 2023

The best app in its field, with superlative customer service, I had the pleasure of speaking with Jasmine who was super helpful and helped me resolve all my doubts quickly, recommended

DeskEssentials
Italy
4 months using the app
July 15, 2023

Great app, straight forward with an easy to use interface. Emily was really quick and efficient. It seems like the app is pretty customizable, which is great for me.

Astrade
France
4 months using the app
March 28, 2022

Very responsive and dedicated customer service! Thanks for the support and fast service! I will recommend this app for sure!

Cosmaxx Europe
Netherlands
4 months using the app
April 12, 2023

Great Support, Liz is being amazing, always helpful. I recommend 100%
I will try the app now, thank you

Oh My Dog
Australia
4 months using the app
Edited November 10, 2022

Amazing customer service. i was overwhelmed by how much this app does, but the customer service and tutorials made it easy for me to learn...The pop-ups are perfect for our site. Hana was fantastic to work with.

mindgamesfragrance
United States
4 months using the app
Edited September 27, 2022

Oh my. Where do I even start? The experience with this app so far has been excellent. From the app installation to support. I installed the app without knowing anything, and Abby was there for me before I knew it. She took her time and explained everything, including sending images.
She even assisted with enabling the critical features from her end to ensure everything is working fine. I can openly say that this is the second app I am using on my store, and they are amazing. Don't even hesitate to try them out.
When Abby's shift was over, Liz came through and continued to help me out with the setup. She is a fantastic soul who went to the nitty gritty to ensure everything was working. I'm not good at this, but she accommodated and took me step by step. I feel like I'm a pro now, "In a jokingly voice."
Thank you, Abby, & Liz, once again.

Princess Human Hair
Kenya
3 months using the app
Edited April 14, 2021

Great and simple app. Very user friendly. Customer Service staff is attentive and very efficient. Highly Recommended.

Camila's Boutique Puerto Rico
United States
3 months using the app
Avada replied April 14, 2021

Hello,

Thank you so much for your valuable feedback!

The success you have with our app is what we treasure most. We will keep your nice words in our hearts. This is a big motivation for us to improve AVADA better and better.

With appreciation!
Daisy

February 27, 2023

This app has served us well! My questions were answered quickly by Juliana and look forward to exploring more features.

Master Focus™
United States
3 months using the app
March 11, 2023

Excellent app, functional, easy to use, with a thousand settings and many possibilities. I would recommend without a doubt

YOU VAPE OFFICIAL STORE
Italy
3 months using the app