Reviews (1,878)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
Edited March 14, 2023

Excellent customer service! Very nice and user friendly app - recommend to everyone!

Customer service (Sunny) really lovely and ready to help with everything!

LUST2SHOP
Poland
4 months using the app
December 7, 2022

Got excellent live support from Emily. She was super helpful and will upgrade to a higher plan. All help asked for was answered promptly and made things easy with the workflow. Extremely helpful!

freelandapparel
India
4 months using the app
Edited January 3, 2023

Great Customer service, the agents are always there to support you. I have a few questions regarding the pay plan. Thanks a lot Sunny!

The Little Things
Canada
4 months using the app
Avada replied November 9, 2022

It makes our day to hear that we were able to provide you 5-star service. We’ll make sure the entire team at AVADA receives your feedback – they’ll be thrilled to hear your kind words.

Wish you many advantages in your business!
AVADA Support Team

May 4, 2023

The settings are impressive, and the service is excellent. They respond and assist very promptly!!!

TE-D
Latvia
4 months using the app
December 24, 2022

A very pleasant and quick response from Abby who had assisted me today, She answered all my questions with ease and managed to solve my problem within a few minutes. Thank you once again Abby!

- Michael

DeluxeHair™
New Zealand
4 months using the app
October 18, 2020

This app is really amazing. They have great options. Their staff is truly amazing. I had a couple of issues and they fixed it for me. It is totally free, they provide support for free as well, that is a great thing about them.

The OZ Decor
Australia
4 months using the app
Avada replied October 19, 2020

Our pleasure to help! I am really happy you love the app and our support.
Feel free to contact Avada anytime you need our assistance!

All the best,
Rainy

January 17, 2023

So far so good with the app. I'm going to try out the paid version and will update this review as I gain comfort. Customer service has been great so far.

Savvy Sugaring
Sweden
4 months using the app
July 26, 2023

Avada Tool been a breakthrough for my store. I'm solo-store owner who does everything including contacting suppliers, customers, SEO, design, social media etc, so every precious minute counts. Avada Automation, and email-Marketing tools is worth every penny. Special shout out to Emily, my tech support, who helped me a few times during technical issues.

Pymbox Store
Canada
4 months using the app
May 4, 2021

Very easy to use. I was also impressed that a free app had excellent live-chat support in it. Thanks Rainy for solving my issue!

BIRCHFIRE
United States
4 months using the app
Avada replied May 5, 2021

Thank you very much for your nice review. We are happy to support you and hear about your positive experience with AVADA Marketing Automation.

If you need any assistance more, feel free to contact us via Live chat anytime.

Wish you all the best!
Rainy from AVADA

Edited January 19, 2023

The support is great.i would like to continue to build a relation in future ahead.
Thanks Avada. great experience i had. the chat support with Jasmine.is Wonderful.
Thanks Jasmine . this is from my bottom of heart.lots of love.

beetlekart
India
4 months using the app