Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

November 8, 2021

it is very functional, and that staff responds to you asap to fix the problem. They provide the best solutions

Leggings Promo
Canada
4 months using the app
August 24, 2022

A very advanced and intuitive application. 5 * !. We recommend it very much. Emily helped us a lot in getting the application started and configured. We appreciate very much!

biogo
Poland
4 months using the app
December 18, 2021

i'm using the app for email marketing, the interface is easy to use, customer service is very helpful

MARCO VISCONTI
Hong Kong SAR
4 months using the app
May 19, 2021

I used this app it is really amazing ... as I said earlier I think AVADA will be at the top..it is really an amazing team. I recommend that you download all their apps on the store and you will see amazing things..as they have strong and very friendly support..thank you AVADA

77cart
Oman
4 months using the app
Avada replied May 20, 2021

Hello,

We can’t thank you enough for the kind words about our app and service. Your review means a lot to us and lets us know we’re on the right track!

Looking forward to serving you better in the future!

Best wishes,
Daisy

November 6, 2022

Hakeem was great, he helped me with my verification process. This app is very useful for small business owners.

scentsampleca
Canada
4 months using the app
Avada replied November 9, 2022

It’s always amazing to hear that we’ve been successful in our goal of providing our customers with the best possible experience. Thank you for giving us the chance to support you.

Regards,
AVADA Support Team

October 5, 2023

Very good and easy app to use. customer service was very helpful with a small issue that i ran into, kind and frinedly staff

STARZCAPE
United Kingdom
4 months using the app
October 27, 2020

LOVE this App, easy to use and set up! Customer Service is always an absolute pleasure to deal with and are always really helpful! Thank you Avada Team, you make my life easier!

Unbrandead
South Africa
4 months using the app
Avada replied October 27, 2020

Thank you for your inspiring words! And we are really happy that AVADA apps and support are helpful for your store.

Hope you can spread your words to other merchants so that more businesses can reach our solutions.

I wish you all the best!
Rainy from AVADA

December 16, 2022

Contacting support was easy and I got a response right away. Esther was very patient with me and found solutions to all of my issues. I really appreciate her efficiency and because of how helpful she was, I highly recommend this app!

Bijoux Beauty & Co.
Canada
4 months using the app
June 29, 2023

Prakash was very nice and helped me with all the questions I had, he was patient and has great customer service!

Couture Bijoux
United States
4 months using the app
Edited December 4, 2020

Best email app I've used on Shopify. User-friendly, outstanding support and they have a free plan! Highly recommended, they will help you with everything!

Loalla
Norway
4 months using the app
Avada replied December 5, 2020

Thank you so much for the nice words. We're so happy to hear you're enjoying AVADA Email Marketing.

Please feel free to contact us at any time if you need any more help.

Jasmine