Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

July 26, 2023

Avada Tool been a breakthrough for my store. I'm solo-store owner who does everything including contacting suppliers, customers, SEO, design, social media etc, so every precious minute counts. Avada Automation, and email-Marketing tools is worth every penny. Special shout out to Emily, my tech support, who helped me a few times during technical issues.

Pymbox Store
Canada
4 months using the app
May 4, 2021

Very easy to use. I was also impressed that a free app had excellent live-chat support in it. Thanks Rainy for solving my issue!

BIRCHFIRE
United States
4 months using the app
Avada replied May 5, 2021

Thank you very much for your nice review. We are happy to support you and hear about your positive experience with AVADA Marketing Automation.

If you need any assistance more, feel free to contact us via Live chat anytime.

Wish you all the best!
Rainy from AVADA

Edited January 19, 2023

The support is great.i would like to continue to build a relation in future ahead.
Thanks Avada. great experience i had. the chat support with Jasmine.is Wonderful.
Thanks Jasmine . this is from my bottom of heart.lots of love.

beetlekart
India
4 months using the app
August 17, 2022

AVA is a tool full of options, with a great cost benefit, and because it integrates with several other apps it's even better. Need to tweak some details to make it even better. Speaking of the best support, very fast and kind, Abby is amazing, thank you girll!

Pilti
Brazil
4 months using the app
October 22, 2023

Muy Facil de usar y excelente atencion al cliente

Pinktage Arts and Crafts
United States
4 months using the app
Edited November 16, 2021

Really good app! Lot's of features, but used all of them as well! Great support staff, and pricing! I've explored Klaviyo briefly but I believe that you can do more with Avada! the only thing I would say they're lacking a little on is the integration with other apps. Candace, Jasmine and Rainy are all great help!

Haruki Plushies
United States
4 months using the app
August 4, 2021

I was browsing through quite a few email marketing apps and finally decided to settle down with AVADA. The main reason is that the customer service is excellent. They have the best support team I have ever encountered.

The Mini Story
Singapore
4 months using the app
July 21, 2023

Really good experience ! very happy with the customer support from Jasmine , shes really awesome and helped me alot :D highly reccomend !! A******

RockaPets
United Kingdom
4 months using the app
August 5, 2023

This App is very helpful for marketing purposes and it even has very friendly and supportive team members who are always ready to help, "Emily" helped me out alot regarding my queries. Overall Great experience.

My Store
United Arab Emirates
4 months using the app
July 18, 2023

Emily quickly helped me with my question. There was no doubt that we did everything right! Thanks a lot for your help

De L'amour Presents Espana
Spain
4 months using the app