Reviews (1,923)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.
Refine
-
By rating
it was great. Very quick response. Polite customer service.
Excellent customer service! Very nice and user friendly app - recommend to everyone!
Customer service (Sunny) really lovely and ready to help with everything!
Got excellent live support from Emily. She was super helpful and will upgrade to a higher plan. All help asked for was answered promptly and made things easy with the workflow. Extremely helpful!
Great Customer service, the agents are always there to support you. I have a few questions regarding the pay plan. Thanks a lot Sunny!
It makes our day to hear that we were able to provide you 5-star service. We’ll make sure the entire team at AVADA receives your feedback – they’ll be thrilled to hear your kind words.
Wish you many advantages in your business!
AVADA Support Team
The settings are impressive, and the service is excellent. They respond and assist very promptly!!!
A very pleasant and quick response from Abby who had assisted me today, She answered all my questions with ease and managed to solve my problem within a few minutes. Thank you once again Abby!
- Michael
This app is really amazing. They have great options. Their staff is truly amazing. I had a couple of issues and they fixed it for me. It is totally free, they provide support for free as well, that is a great thing about them.
Our pleasure to help! I am really happy you love the app and our support.
Feel free to contact Avada anytime you need our assistance!
All the best,
Rainy
Always ready to help you with fast replies
Thanks to Abby!
So far so good with the app. I'm going to try out the paid version and will update this review as I gain comfort. Customer service has been great so far.
I've been using it for a few days and it has been great till now. I had a problem with the pop up after updating the theme and Esther from customer support helped me and solved in no time and was very friendly. Highly Recommend.