Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

October 28, 2022

I've used Avada for many months now for email marketing and pop-up subscriptions. I absolutely love it! Avada makes email automation seamless. Their email and pop-up templates look fantastic. Any time I need help with something, someone is ALWAYS readily available via chat to help me. Truly impeccable customer service. Esther just helped me solve a problem extremely quickly and efficiently, and I couldn't be more grateful! Thank you Esther and Avada.io!

Dank Claws
United States
4 months using the app
Avada replied October 30, 2022

It is not every day that we receive feedback as detailed and thoughtful as yours. But trust us when we say that it does not go unnoticed. Your comment has given us valuable insight into the services that we provide at AVADA. We sincerely thank you for taking the time to share your thoughts with us.

All the best,
AVADA Support Team

November 21, 2023

App seems to work great so far, great dashboard with lots of info. Hana was awesome with the few small problems that I encountered with set up of automations. Thanks Hana!

High Key Tees
United States
4 months using the app
July 31, 2021

Love this app and the automations, super easy to use all you need is basic understanding. Best thing is the customer service who is very helpful and responsive. Cant wait to see what Avada will achieve, stay tuned!

Biltong Galore
Australia
4 months using the app
August 8, 2023

Customer support is always kind and helpful! Liz was great today! Someone replies quickly and it's no hassle in getting the help you need.

A Higher You
United States
4 months using the app
December 14, 2022

Fantastic customer service! App works for everything I need. much better than other email pop up aps.

Blossholm
Denmark
4 months using the app
July 22, 2022

Candace helped me a lot. Great customer support and easy to use application. It's a life saver when it comes to emails, popus and sms!

ICECROWNS
Romania
4 months using the app
October 18, 2023

Jasmine did a great job helping me! Thanks for the service!

ClearWave
Belgium
4 months using the app
November 24, 2022

Great app Hana was very helpful I used this app for my email marketing needs very professional and fast support

Valorouth
New Zealand
4 months using the app
May 13, 2023

Servizio clienti TOP, disponibilità TOP
Queste applicazioni sono veramente l'incremento giusto per ogni negozio che si poggia su shopify

YouVapeStore.com
Italy
4 months using the app
Edited October 7, 2023

Emily at AVADA is fantastic! They helped me setup the pop ups for the newsletter! I cannot believe how much help I received. Thank you! AVADA is the best!

Gay Jock Underwear
United States
4 months using the app