Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

September 10, 2020

In the beginning, I liked the function of the app, and so easy to use it. I can say " Recommended to use it"

Mall of Private
United States
3 months using the app
January 25, 2023

WHAT EVER I SAY IT WILL BE LITTLE FOR THIS APP, BUT MORE IM GONNA SAY ABOUT HANA THE NO 1 CUSTOMER CARE PERSON FROM ALL PEOPLE THAT I HAVE EVER MET. SHE TAKES CARE OF US LIKE A FAMILY :).

YOU ARE SIMPLY THE BEST

ONLY THE BEST
Malta
3 months using the app
January 24, 2022

This app is exactly what i was looking for to email customers about their product experience and also welcome emails for new customers - Customer service is on point! nothing bad to say about this company. i will defiantly be upgrading my free plan to increase my contact list from 500 which is still plenty for a small business. Very happy customer here!

Juice Cartel
Australia
3 months using the app
May 17, 2023

Very helpful app.The customer service Liz was very helpful and answered all my questions. We will go with the pro plan soon.

WHEELSAPE AUSTRALIA
Australia
3 months using the app
March 18, 2021

Absolutely love this app. It is beginner-friendly and optimized for automation workflows. Also there are many pre-built email presets that save lots of time for me to run a campaign. In general a great choice so far!

Bewished Gifts Co
United States
3 months using the app
May 2, 2022

The best. love the support.. they have some of the most talented ppl to support you to get the best possible outcome. Liz is absolutely the queen.

Leenz New York
United States
3 months using the app
December 5, 2022

Very powerful and rich subscription program, I have been using it all the time, I like it very much! Recommended! It is worth recommending!

VIVI
Hong Kong SAR
3 months using the app
March 5, 2023

Great app with lots of benefits. Even free plan gives you a lot of tools to use. Would suggest it to everyone

BlurInk
India
3 months using the app
December 6, 2022

Hana from the live support was super helpful, the pricing seems better than other apps and things looks easy to setup! I'm about to set things up now in my store and will update my review if needed, but by the looks of things I don't think I'll need to :)

Sophie Anderson Coaching
Australia
3 months using the app
January 31, 2022

The customer support of Avada was helpful. As a newbie using the app, Jasmine has helped me to launch my first email campaign. Highly recommend!

Just Better Company
Malaysia
3 months using the app