Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

March 23, 2022

Ça n'aurait honnêtement pas pu être mieux. Il y a eu un bon accompagnement du début à la fin et l'application est très instinctive.

Mdriver
France
3 months using the app
August 2, 2023

Avada's support for Email Marketing & SMS has been excellent. Had a few tech issues but the team resolved these very fast.

MASA
Australia
3 months using the app
May 2, 2023

special thanks to the team who once again helped me with my store. I will definitely recommend it to anyone in need! Great, thanks Prakash

FunnySmile
Italy
2 months using the app
March 11, 2022

Amazing support! App is simple enough to get used to and comes with A LOT of cool features. Nicely done.

Wishlist Worthy
Vietnam
2 months using the app
October 31, 2023

A suivre mais assistance parfaite, la fonction pop up au top
Cette entreprise est vraiment efficace.

GOTIN
France
2 months using the app
September 4, 2022

Hakeem was a life saver - the other app I was using had to many glitches and so I made the leap but it was over a holiday weekend and he was online to help me! Thank you so much!

Paws R Uz
United States
2 months using the app
April 19, 2023

From start to finish Esther went above and beyond by providing me with the right information and walking me through the set-up of Avada on Shopify to successfully adding the correct pop-up coupon to even helping me figure out something on my shopify store.

Thank you.

Viral Ventures
Ireland
2 months using the app
August 1, 2022

I use this app for email and SMS campaigns and it is awesome! The customer service is AMAZING! Highly recommended.

CozyWicks
United States
2 months using the app
Edited November 7, 2021

The customer service responds quickly and can deal with my problem quickly. And it's easy to send an email, i will use it again.

FuBlit
China
2 months using the app
Avada replied November 7, 2021

Thank you for your review. We're always happy to assist if you get any trouble using the app. And yes, we hope it is easy to use for beginners - which we really care while building it.

Feel free to reach us anytime you need further assistance.

Regards,
Rainy

July 25, 2022

The best app with the best customer service!! I really appreciated all the help, this app has so many features that can help optimize your site and actually gain sales

GIGI VET
Latvia
2 months using the app