Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

June 17, 2021

the support is great and I can leave everything on autopilot 90% of the time. Easy to write great-looking marketing emails for sales etc. great app.

Down South Undies
Australia
2 months using the app
Avada replied June 17, 2021

Thank you very much for leaving a review here. We are so happy to hear your experience and hope that the results made you satisfied.

Feel free to contact us anytime via Live chat if you need anything.

All the best,
Rainy

January 29, 2023

Very great customer service ! Particularly appreciated the customer support from Jasmine, Aicha, Abby, Hakeem, Esther and the tech guy I forgot the name of !

WILLYSDEAL
France
2 months using the app
September 20, 2023

Jasmine is very helpful!!!!!

Celtic Earth Salt & Company
United States
2 months using the app
June 7, 2023

They help quickly with problems

The Our Space
United Kingdom
2 months using the app
September 23, 2022

Many thanks to Abby for your help, this plugin is very flexible and helps me with remarketing. And it is very compatible with my website for the appearance design

FASTSINYO
China
2 months using the app
August 8, 2023

Best customer service out there. Hana and Julianna are fantastic. Very easy app to use, would recommend

Swanky Pawz
United States
2 months using the app
August 8, 2023

I'm pretty happy about this app, they charge less than any other email and SMS marketing apps but they have all the features you need. Sometimes there are small bugs but they are very responsive, the support is 24/7 online chat which is AWESOME. Esther solved a problem for me that other support wasn't able to solve. Highly recommend

Radlmann Family Ranch & Highlands Spring Farm
United States
2 months using the app
July 16, 2021

Great app with AMAZING support team. Daisy has been so helpful and friendly. Would highly recommend this app! Thanks a lot for everything

Savvy Skin
United States
2 months using the app
Avada replied July 16, 2021

Hello,
We are so happy to hear that you're pleased with the results and that we were able to help
If there's anything else we can do to help, please let us know.

Thank you so much for your wonderful review ❤️
Daisy

July 18, 2022

I have not launched my store yet but so far everything has been well, Jasmine has been very helpful and fast to respond to my questions, I look forward to launching my store with AVADA

Concrete's Rose
Canada
2 months using the app
December 16, 2022

Great experience with AVA. Very complete app with a lot of features. I especially appreciated the incredible customer support. Liz in particular helped me and replied accurately to any questions I had within a few seconds. Would recommend.

SpiritWell
France
2 months using the app