Reviews (1,901)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its comprehensive email marketing and SMS tools, noting its user-friendly interface with a variety of templates and advanced automation features like pop-ups and customizable workflows for welcoming new customers and recovering abandoned carts. The free plan is particularly appreciated by small businesses and startups. The app's integration and functionality are described as seamless and reliable. Customer support, with staff members like Hana, Lydia, and Esther, is highlighted for their responsiveness and helpfulness, available 24/7 to ensure smooth setup and prompt issue resolution. Merchants credit the app with effectively engaging customers and boosting sales.
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They help quickly with problems
Best customer service out there. Hana and Julianna are fantastic. Very easy app to use, would recommend
Many thanks to Abby for your help, this plugin is very flexible and helps me with remarketing. And it is very compatible with my website for the appearance design
I'm pretty happy about this app, they charge less than any other email and SMS marketing apps but they have all the features you need. Sometimes there are small bugs but they are very responsive, the support is 24/7 online chat which is AWESOME. Esther solved a problem for me that other support wasn't able to solve. Highly recommend
Great app with AMAZING support team. Daisy has been so helpful and friendly. Would highly recommend this app! Thanks a lot for everything
Hello,
We are so happy to hear that you're pleased with the results and that we were able to help
If there's anything else we can do to help, please let us know.
Thank you so much for your wonderful review ❤️
Daisy
Fast and Professional support
I have not launched my store yet but so far everything has been well, Jasmine has been very helpful and fast to respond to my questions, I look forward to launching my store with AVADA
Great experience with AVA. Very complete app with a lot of features. I especially appreciated the incredible customer support. Liz in particular helped me and replied accurately to any questions I had within a few seconds. Would recommend.
Love this app! Easy to use and when I needed help customer service was very helpful and fast. Definitely recommend this app to anyone who wants to an easy email marketing app!
Thank you so much for taking the time to leave us this amazing review, Stephanie.
If you need any further support, don't hesitate to reach out to us at any time.
We're always willing to assist you!
All the best,
Jasmine from AVADA
When i was trying to remove the Brand in the App, Abby Helped me fix the work in a second, I didnt think that would be get done that fast, :) it was the best customer satisfaction with Abby. Im happy to use AVA Email Marketing,SMS,Pop up. Thank you Abby for the quick Response and the Work.