Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

July 24, 2023

I have just wasted 4 days trying to set up subscriber capture and welcome email work flow with SMSBump. Hana did everything for me in less than 30 minutes.....brilliant service

Arcstrading
United Kingdom
2 months using the app
May 27, 2022

This email marketing app is quite easy to use and is quite powerful. I got a lot of support from Jasmine. You are not left alone to figure things out yourself.

Beauty Wow
United Kingdom
2 months using the app
March 31, 2023

It is with great pleasure that I would like to share my positive experience with Hana's support team. Hana is a professional in her field and provides prompt and quality support to her clients.

I contacted technical support and Hana answered me quickly and professionally. She was always ready to answer all my questions and help solve any problem I had.

Rolaxio
Estonia
2 months using the app
February 11, 2022

I was having trouble creating segments for my first email campaign so I started a live chat. Lucy answered all my questions and was happy to spend as much time as I needed to help do that. She waited and made sure the campaign was sent successfully which was great. Highly recommend this app!

Lit Neons
Australia
2 months using the app
November 16, 2022

Prakash has been a great help he sorted out my popup problem very quickly and efficiently. Thanks you

Flopsy Baby
United Kingdom
2 months using the app
March 15, 2023

SMS senders refer to the individuals or applications that send SMS (Short Message Service) messages. SMS is a text messaging service that allows users to send and receive short messages on their mobile devices. Examples of SMS sender applications include Yaata, which is an SMS/MMS app for Android devices[1], and various other messaging apps. In some cases, there may be issues with SMS senders not combining notifications from different sources[1].

Pickupwhatyouwant
Spain
2 months using the app
January 2, 2023

Efficient and fast support for every case, this helped me a lot of times when something goes wrong...

New Simple Tools™
Italy
2 months using the app
April 2, 2022

I really love this app, like the automation system in this is very advance and easy to use. The support team is excellent, especially LIZ, she answered my all questions and help me to build my automation system. Highly Recommended app.

Canadian Based
Canada
2 months using the app
December 10, 2020

Is there an option for 10 stars??? The support team reply to you day and night and go out of their way to solve any problem you ever have! the features of the actual app vs the price they offer is second to none and can easily compete with the larger email providers who have been out there for years. I got avada email on 2 stores. I just love them!

Urban Fit Den
United States
2 months using the app
Avada replied December 11, 2020

Your feedback is really meaningful to our team. Thank you so much for trusting and loving AVADA Email Marketing.

We will do our best to support you and make the app even better, hope it will be your good friend and bring more revenue for your shops.

Wish you all the best!
Rainy from AVADA

July 7, 2023

helped us to fix a lot of issue and can send out a marketing email campaign automatically with their workflow feature.
Liz was also super helpful that assisted us to fix our problems :D

elife
Japan
2 months using the app