Reviews (1,901)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its comprehensive email marketing and SMS tools, noting its user-friendly interface with a variety of templates and advanced automation features like pop-ups and customizable workflows for welcoming new customers and recovering abandoned carts. The free plan is particularly appreciated by small businesses and startups. The app's integration and functionality are described as seamless and reliable. Customer support, with staff members like Hana, Lydia, and Esther, is highlighted for their responsiveness and helpfulness, available 24/7 to ensure smooth setup and prompt issue resolution. Merchants credit the app with effectively engaging customers and boosting sales.
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special thanks to the team who once again helped me with my store. I will definitely recommend it to anyone in need! Great, thanks Prakash
Amazing support! App is simple enough to get used to and comes with A LOT of cool features. Nicely done.
Hakeem was a life saver - the other app I was using had to many glitches and so I made the leap but it was over a holiday weekend and he was online to help me! Thank you so much!
From start to finish Esther went above and beyond by providing me with the right information and walking me through the set-up of Avada on Shopify to successfully adding the correct pop-up coupon to even helping me figure out something on my shopify store.
Thank you.
I use this app for email and SMS campaigns and it is awesome! The customer service is AMAZING! Highly recommended.
The customer service responds quickly and can deal with my problem quickly. And it's easy to send an email, i will use it again.
Thank you for your review. We're always happy to assist if you get any trouble using the app. And yes, we hope it is easy to use for beginners - which we really care while building it.
Feel free to reach us anytime you need further assistance.
Regards,
Rainy
The best app with the best customer service!! I really appreciated all the help, this app has so many features that can help optimize your site and actually gain sales
For a Free App the support is first class. Sam helped me with a workaround until tomorrow when they launch loads of new features. I can't believe this app is free. KEEP UP THE GOOD WORK!!!
Thank you so much for your review. I hope you love the app and our support. With the big updates coming, we really expects to bring our users a great experience and we always treasure any feedback from you.
Wish you all the best!
Rainy from AVADA
HANA was great to help me
Parfait pour toues les automatisations email marketing. J'ai particulièrement apprécié le support et en particulier Emily qui m'a aidé à résoudre plusieurs problèmes