Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

January 19, 2021

So far the easiest marketing app I have tried. Everything makes sense and it is easy for beginners to use. The support is always great and they help asap in any question.

KUKUVAYA Ideas
Greece
25 days using the app
Avada replied January 20, 2021

Thank you for your priceless review, which motivates us a lot in providing better product features and support. Hope your shop can have more customers using it.

Best regards,
Rainy from AVADA

November 3, 2022

This app is wonderful especially when you find some great assistants like Emily, she's undoubtedly the nicest assistant I ever met

YoPety
Morocco
25 days using the app
Avada replied November 9, 2022

Thanks for sharing your positive review of our app and service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our app.

Wish you many advantages in your business!
AVADA Support Team

November 23, 2021

The app is great so far, although i had difficulties in the beginning but there support was fast and to the point, My account manager was Jasmine and she helped me a lot. Kudos to the team!

MARS Cosmetics
India
25 days using the app
January 7, 2023

Hana is amazing to work with and the patience is appreciated. She explained well and responded really quickly!

culinetstore
South Africa
24 days using the app
Edited July 27, 2023

Amazing service!!! The team worked round the clock to get my site running perfectly, they have exceeded my expectations and have been one of the best app developers I have dealt with to date. Highly recommend

TONED
South Africa
24 days using the app
Avada replied July 26, 2023

Hi,

Thank you so much for taking time to leave us a feedback. First and foremost, I want to extend our sincerest apologies for any inconvenience caused by the delay in the investigation process. We have done our best to enhance the workflow and accelerate the process in order to address your issue and have reached the solution.

Furthermore, our development team has identified several potential factors affecting your store's speed at the moment. We believe that with our expertise, we can be able to help you boost your site speed to the next level

We have sent an email to follow up. Please check your emailbox for further updates.

Best regards,
Daisy

April 2, 2023

Fantastic app especially with this kind of support Liz helped me a lot thanks a lot.with her pleasant support everything was resolved very very quickly.

Oasisonus
United Kingdom
24 days using the app
April 9, 2023

Easy to understand and very clear. Also, a problem of mine was solved, relatively quickly. Can recommend it in any case

Pfoten Store
Germany
24 days using the app
December 4, 2021

Amazing app and very easy to use, and the customer service is super amazing, very recommended marketing app.

kicks port
United Kingdom
24 days using the app
May 6, 2023

thank u so much lydia for helping me with my shop am so greatful for u to help me set up everything this app is great i recomend it to every store owner customer service reply imidiatly i wish i can give more than 5 starts

REBECATHELABEL
United States
23 days using the app
August 20, 2020

I recommend this app because it simplifies your work and time. And there is also professional customer service. I highly recommend.

HalfPrice Easy247
Finland
23 days using the app
Avada replied August 20, 2020

Your review makes our day! Thank you for motivated feedback. We will try to make it even better.

Wish you all the best,
Rainy from AVADA