Reviews (1,923)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.
Refine
-
By rating
...........................................................................................................
Thank you so much for your review!
We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Best,
AVADA Support Team
Rainy helped me tremendously because i was lost and she helped make a email + sms flow for order confirmation. Customer support is a1
Really enjoyed the app features so far - without upgrading yet! Terrific free plan and excellent, thorough and superfast support.
⭐⭐⭐⭐⭐
I recently had the pleasure of using Avada's Email Marketing & SMS service, and I must say, it was nothing short of exceptional. The platform is intuitive, feature-rich, and offers great flexibility for businesses looking to strengthen their email and SMS marketing campaigns.
A special shout-out goes to Hana from the support team. I encountered a challenging issue, and she was prompt, patient, and highly knowledgeable. Her dedication to resolving my problem truly stood out, and it’s clear she takes great pride in ensuring customer satisfaction. It’s not just about having a great product – having an outstanding support team makes all the difference. Thanks to Hana, my experience with Avada has been seamless and pleasant.
Highly recommend Avada Email Marketing & SMS to anyone looking for a comprehensive solution paired with excellent customer service.
Cheers to the Avada team and a big thank you to Hana for her impeccable support!
Great app it has all the tools I need to get my store to the next level also the customer service by Liz was great.
they have great customer service! sunny has been good help!
サポートが素晴らしくとてもわかりやすい説明でした!これから使用していく予定です。
i was in big headache to update the page, Prakash helped in the most efficient time manner, love the app!
I am at the beginning of the app's usage. The support was quick, smooth and comprehensive. Thanks a lot.
Hana was Fantastic! She helped with me with my issue quickly and explained to Me the additional features available. I appreciate her help.