Reviews (1,878)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
April 9, 2023

Quick response for help. No wait times. Jasmine who help me was very quick and i got the information and guidance i needed.

TinapaIsLife
Philippines
Over 1 year using the app
September 17, 2022

Nice and fast customer support. Liz and before that Esther helped me well. The app is clear and easy to use.

Futinator
Germany
17 days using the app
July 1, 2022

Tony helped me out with my issue quickly and efficiently, great support. Would definitely use them again. Thank you!

Century Agave
United States
17 days using the app
October 28, 2022

Excellent Support. .................................................................................

EPIX MART
India
16 days using the app
Avada replied October 29, 2022

Your comments have been shared with our entire team at AVADA. When we hear from happy customers like you, we spread positivity around!

Best,
AVADA Support Team

August 10, 2023

Avada is very good. The support is very nice. Liz and Abby have been sweethearts in helping me through to the process. Only the push notifications don't work for me, but to compensate that they have given me free access for a month without charging and have promised to solve it within the one month time period. I am quite delighted with the product.

Klothinn
India
16 days using the app
April 23, 2021

AVADA makes great apps! I subscribed to this app and it worth. Their support is also helpful and fast respond. Recommended to all Shopify users!

EN-JI
Indonesia
16 days using the app
August 9, 2022

Excelente servicio al cliente. Mi asistente fué Juliana. Muy atenta, amable y me ayudó en muchas cosas en las que tenia dudas.

Lynboutiquepr
United States
About 1 year using the app
April 1, 2022

great service! and really easy to build flows and popups I really recommend it. there are a lot of type of forms as well

eyetech
Israel
16 days using the app
May 21, 2023

The service is very good, and answered many of my operational questions, thanks to Hana, Lydia, Jasmine

jesswy
Hong Kong SAR
16 days using the app
Edited May 13, 2022

They were able to resolve an issue that arose pretty quickly and the app generally works pretty well.

AlphaBudCannabisCo
Canada
About 1 year using the app