Reviews (1,901)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its comprehensive email marketing and SMS tools, noting its user-friendly interface with a variety of templates and advanced automation features like pop-ups and customizable workflows for welcoming new customers and recovering abandoned carts. The free plan is particularly appreciated by small businesses and startups. The app's integration and functionality are described as seamless and reliable. Customer support, with staff members like Hana, Lydia, and Esther, is highlighted for their responsiveness and helpfulness, available 24/7 to ensure smooth setup and prompt issue resolution. Merchants credit the app with effectively engaging customers and boosting sales.
Refine
-
By rating
Hana provided outstanding customer service she really made the process seamless by providing great service and being patient with me as a new user. So very thankful for the opportunity to work with an amazing support team that values the overall customer experience. Thank you Hana!!!
Fantástico, todo genial. Muy buena ayuda, me han ayudado mucho para el tema de la configuración. Lo recomiendo. Liz fue muy agradable y servicial
great help getting set up. Prompt response and a great app. I like all the templates and workflow so far - thanks
Great email marketing tool. I mostly use it for order tracking, and so far its been a great experience its so easy to use, and the service offered by the support team is exceptional and responsive, thanks to the Avada support team (Abby)
Jasmine is awesome, I had a hard time on a few steps and she was very helpful and walked me through each step, also this app is a must have.
Hi Latasha,
We're happy you had a fantastic time with our app and service!
Thanks for your trust. We're thankful for amazing customers like you.
All the best,
Jasmine
Amazing app ! and incredible instant support from their team. We had been chatting with Liz and she has been incredibly helpful !
I have been very impressed with this App so far, it has top notch customer support, wonderful features, easy to use and it works wonderfully! Very excited to implement this more into my store!
Thank you for your love and time with AVADA Email Marketing. I hope it is helpful for you and our team will update it more in the near time. Please stay tuned for every month's updates which will be announced you in-app and via email.
Wish you health and luck in life!
Rainy from AVADA
I started using it today a few minutes ago, waiting for the result that I expect
The chat service for assistance is great, thanks to the team and thanks to Prakash
This app is very helpful when you are wanting grow your business. Between promoting sales to abandoned carts or the very fast support if you need help with anything small or large. Thank you Hakeem!
Thanks for daisy, it's very perfect service from AVADA,they work very hard and offer 24/7 service ,if you need any help , they can help you immediately.the campaigns they design is very perfect.
Hi,
Thanks so much for the positive feedback and 5-star review! 🤩
If you have any questions or if we can help along the way, please feel free to reach out to us anytime.
Best regards
Daisy