Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

June 23, 2023

Very easy friendly interface. has a lot of potential.
Support is fast, friendly and knowledgeable.
thanks

NEMIX RAM
United States
15 days using the app
December 28, 2022

Support was quick and good. Will test the app and update review in future. Hoping for great experience

Zyron Tech
Australia
15 days using the app
Edited March 25, 2022

"Rainy" was very helpful in getting all my questions answered and giving me more information to get other aspects covered as well.

LouisMei
United States
15 days using the app
Edited September 21, 2022

So far so good, great service, MANY OPTIONS on customizations and automation and easy to use!! I wish I had been known about this app!!! Juliana helped me very quickly!

Mink Envy Lashes
United States
15 days using the app
August 29, 2023

I recently had the pleasure of using the Shopify app AVADA and I must say, it’s a fantastic app! The interface is user-friendly and easy to navigate, making it a breeze to set up and use. One of the standout features of AVADA is their customer support. Hana, in particular, was incredibly helpful in assisting me with any questions or issues I had. Overall, I recommend AVADA to anyone looking for a reliable and efficient Shopify app.

AMER & CO.
Hong Kong SAR
15 days using the app
Edited November 30, 2021

I really love this app and the help I receive there. The team is amazing and always tries their best to respond, I have some apps installed and they are by far the best in terms of help, responsiveness, friendliness and initiative. Special thanks to Daisy, Jalal, and Lisa, They are the best!! Thank you so much!

Bellaland
Switzerland
14 days using the app
Edited August 17, 2022

It's such a convenient app which I can do my CRM in one stop. as well as I wanna say thanks to Prakash, Jasmine and Hana from their team, for his fast response support. Highly recommend this app once again.

EatGreen.Today
Hong Kong SAR
14 days using the app
August 5, 2023

Needed some help with the pop ups. I messaged support and got help from Emily and William. They helped with the CSS and were very fast! Awesome service.

Lux Furniture
United States
14 days using the app
Edited July 25, 2022

Contacted support for assistance. Esther provided support very quickly and we were able to remove their branding on our emails, also we have been invited to upgrade our email sending for free. Excellent service.

Revive Wear
Australia
14 days using the app
August 19, 2023

Having dealt with the Avada team recently i can confirm they are outstanding and have helped me on my journey to promoting a great store

TheFootwearGroup™
United Kingdom
14 days using the app