Reviews (1,901)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly praise this app for its comprehensive email marketing and SMS tools, noting its user-friendly interface with a variety of templates and advanced automation features like pop-ups and customizable workflows for welcoming new customers and recovering abandoned carts. The free plan is particularly appreciated by small businesses and startups. The app's integration and functionality are described as seamless and reliable. Customer support, with staff members like Hana, Lydia, and Esther, is highlighted for their responsiveness and helpfulness, available 24/7 to ensure smooth setup and prompt issue resolution. Merchants credit the app with effectively engaging customers and boosting sales.
Refine
-
By rating
Great support by Emily, who helped me very fast regarding an issue and the app is exactly what I was looking for!
Very simple to use and effective app. Increased our conversations by 15%. And support is amazing especially Esther who was very supportive in answering our queries.
I just started using this app but one thing I must say, that their support is great and this is one of the most important things when you get stuck. Thanks, Rainy for educating me for Avada email functionality.
thank you for your feedback, it is our best gift to keep all the hard work and make the app better.
If you need further support, feel free to reach us anytime.
Wish you all the best,
Rainy from AVADA
Great app for Email and SMS marketing all in one. Customer service is always great with AVADA apps! Liz helped me throughout the process!
Emily was absolutely great to work with. She helped me create an automation email for my customers to leave a review. She was very patient with me and helped out a great deal.
Thanks Emily!
Great App! Very helpful and friendly support! Using the App for abandonment cart and follow up e-mails
Hi,
Thanks so much for the wonderful feedback and 5-star review! 🤩
If you have any questions or if we can help along the way, please feel free to reach out to us anytime.
Best regards
Daisy
Aplicativo incrível, ocorre alguns erros porque é um aplicativo recém-laçado, mas vai ser corrigido em atualizações futuras. A atedente "Lucy" é muito atenciosa, gostei bastante.
Fantastic app! Juliana was really helpful and guided me through the setup process. I highly recommend Avada Email and SMS!
fast responses, Juliana was great and was able to help me within a minute.
I would definitely recommend
Brilliant support . SUPER QUICK responses and made it very simple with links and examples . Would us again