Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

December 10, 2021

I love the support people. It's a complete tool with fair pricing! I recommend!
Easy to use and beautiful.

Inovatista Store
Japan
14 days using the app
January 11, 2022

The app I was looking for! Got great assistance from Candace & Jasmine. Thank you so much for the help!

Freedrum
Sweden
14 days using the app
June 8, 2021

Avada support is really fast and helpful! They always help you resolve any issue. + easy to use app.

Road Fury Lifts
United States
14 days using the app
Avada replied June 8, 2021

Thank you for your review which make our day. If you need further assistance, feel free to contact our team at Live chat anytime. We're happy to support.

Take care and wish you all the best!
Rainy from AVADA

October 4, 2023

The support from Esther was excellent, haven't had a chance to use the app yet but so far the support has been pretty good.

Dog and Pet Stuff
Canada
About 1 year using the app
August 2, 2023

good work good app
good employe
good support
good work good app
good employe
good support
good work good app
good employe
good support
good work good app
good employe
good support
good work good app
good employe
good support from emily

Kotton Maxx
India
14 days using the app
Edited November 4, 2021

Great customer service by the customer service team! They immediately attended to my matter with great urgency. Loving it! So far no issues :)

The Mysu
Sri Lanka
14 days using the app
November 20, 2023

Great to know more about this, Thank you for your support, Esther.

Bo's Coffee
Philippines
14 days using the app
September 16, 2023

Great app to say till now. Customer support team Ms Esther was very prompt in addressing concerns. Great customer support from Ms Esther. Recommend this app, easy to use. 5 star for customer support Ms Esther.

Chefio
Bahrain
14 days using the app
May 24, 2023

This app's customer service is fantastic, Hana helped me with all my questions and she was very nice. The app is also good and i will recommend it to anyone that needs email marketing and SMS app.

sassyjinni.com
India
14 days using the app
September 22, 2022

De momento lo estamos probando pero pinta bien. Gracias Jasmine por tu amabilidad y por guiarnos, así es mucho mas fácil.

Tienda Online Natural
Spain
14 days using the app