Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

December 24, 2021

Great customer service from Candace & daisy. Great app with lots of flexibility. Integration with shopify is pretty good. and a budget friendly app.

Adelaide School of Woodwork
Australia
13 days using the app
September 24, 2022

Great support by Emily, who helped me very fast regarding an issue and the app is exactly what I was looking for!

derkleinefratz.de
Germany
13 days using the app
January 13, 2023

Very simple to use and effective app. Increased our conversations by 15%. And support is amazing especially Esther who was very supportive in answering our queries.

Sable Vogue
Pakistan
13 days using the app
December 16, 2020

I just started using this app but one thing I must say, that their support is great and this is one of the most important things when you get stuck. Thanks, Rainy for educating me for Avada email functionality.

Eagle Rise Sports
Australia
13 days using the app
Avada replied December 17, 2020

thank you for your feedback, it is our best gift to keep all the hard work and make the app better.

If you need further support, feel free to reach us anytime.

Wish you all the best,
Rainy from AVADA

September 21, 2022

Great app for Email and SMS marketing all in one. Customer service is always great with AVADA apps! Liz helped me throughout the process!

TrendyTikTokThings
United States
13 days using the app
April 18, 2023

Emily was absolutely great to work with. She helped me create an automation email for my customers to leave a review. She was very patient with me and helped out a great deal.

Thanks Emily!

Housemadegifts
United States
13 days using the app
August 31, 2021

Great App! Very helpful and friendly support! Using the App for abandonment cart and follow up e-mails

Kayino
Germany
13 days using the app
Avada replied September 2, 2021

Hi,
Thanks so much for the wonderful feedback and 5-star review! 🤩

If you have any questions or if we can help along the way, please feel free to reach out to us anytime.

Best regards
Daisy

December 13, 2021

Aplicativo incrível, ocorre alguns erros porque é um aplicativo recém-laçado, mas vai ser corrigido em atualizações futuras. A atedente "Lucy" é muito atenciosa, gostei bastante.

PickOfertas
Brazil
13 days using the app
May 8, 2023

Fantastic app! Juliana was really helpful and guided me through the setup process. I highly recommend Avada Email and SMS!

Moonaura Bracelets
United States
12 days using the app
March 11, 2023

fast responses, Juliana was great and was able to help me within a minute.
I would definitely recommend

designzbyrose
United States
12 days using the app