Reviews (1,878)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
August 15, 2023

I'm enjoying the app so far. I did experience a slight issue in being able to see my pop-up banner, but the service representative, Esther was able to help. She was courteous and knowledgeable. Thank you so much!

Leewa Beauty
United States
10 days using the app
June 14, 2023

the best and the greatest Avada everything you wish to complete with marketing is Avada is very simple and easy to customize customer service is the greatest and fastest support ever. use Avada you wont regret

Gudtingzzhair
United States
10 days using the app
December 2, 2020

Look it might be confusing to set up but DO NOT WORRY because Jasmine will help you no matter what questions you have! She walked me through every step of the way and even completely took the reins on particular technical aspects that were pivotal to the completion of my quest; Set up my email, align the DNS correctly, and connect all email specific nuanced configurations to fit my store! Seriously if it weren't for Jasmine I'd have to dedicate three more days to figuring this out, or may have completely abandoned the project and tried some other Jasmin-less, sub-par, no good email marketing application. Anyways, if you are still reading this then stop and download AVADA and chat with JASMINE NOW!!! Go Make A Store! Cheers! Nick Johnston Founder of www.Brothersandstickers.com

Brothers & Stickers
United States
10 days using the app
Avada replied December 3, 2020

Hello,

Thank you so much for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

I'm glad we were able to meet your expectations!

Should you need any further help, please feel free to contact us at any time.

Best regards,
Jasmine

April 30, 2023

I downloaded the app and had several questions. I reached out and Liz was very helpful in walking me through the process and answering all of my questions. The ease of using their app and the great customer service is why I would highly recommend them!

Blue Haven Holistics
United States
10 days using the app
December 26, 2021

Good customer support from Liz. Very quick response time and keeps you up to date on matters. Still waiting to test certain features on the trail version.

Pong Shooter
South Africa
9 months using the app
August 15, 2020

I started using this app for my store since few days. Needed to work on certain customizations acc to my store theme, for which had requested to help from avada customer support. Must say their service is great! Had flooded with my questions and everything... and there are so many faeature like welcome email , Abandoned cart and so many feature. i like the app so much.
highly recommend

INDIA FOREVER STORE
India
10 days using the app
Avada replied August 19, 2020

Thank you so much for your nice review. We are very happy to hear that you love the app and supporting you is our pleasure.

Please feel free to contact us anytime you need assistance.

All the best,
Rainy from AVADA

September 16, 2022

The product is excellent. It's full of services and automations, as well as very customizable, also in free mode! Another strong point is the customer care, fast and very helpful, Liz is the best! Thank you for your patience Liz

Prestige Home
Italy
9 days using the app
August 22, 2023

Très bon, J'apprécie vraiment cette application et aussi le support client.
Je recommande cette application

JJ SHOP CRÉATION
Côte d’Ivoire
9 days using the app
June 30, 2022

App ótimo até para iniciantes igual eu
tive algumas duvidas mais Jasmine resolveu mais rapido que imaginei

wc sports
Brazil
9 days using the app
June 25, 2023

Very good software, I need to import contacts, I contacted the customer service, and they solved it for me in less than ten minutes. Esther is patient

REETO
China
9 days using the app