Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

May 7, 2023

Great support from Abby with assisting me with a seamless transition to using the app. She really took the time to provide concise answers to my questions with visual support when needed. Very happy I found this app!

ClaimedbyGodDesigns
United States
11 days using the app
April 1, 2021

I used this app to help get more customers,and to get my conversations up.
I got great help from Jasmine. She did really well with helping me for some stuff I had trouble with.

For you and all
Canada
11 days using the app
Avada replied April 2, 2021

Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

Please drop us a message to ask for our support anytime.

All the best,
Jasmine

May 30, 2023

The app works good and the support staff is great. Abby helped me set up everything the way we wanted.

La Carlia
Italy
10 months using the app
September 17, 2023

I really like AVADA’s App
It’s always so easy to operate
The customer service is the best
Always reply so fast
And provide a ton of help with kindest attitude
Thanks my helper Hana.
She is awesome helper.

Holy Craft
United States
11 days using the app
November 27, 2022

Support is always helpful and on point. Aisha is fantastic! Always providing a resolution and followup when you are even offline.

Fryguy Pins
United States
11 days using the app
May 13, 2021

Nice apps, we are using Avada SEO Suite and Avada email marketing. Both valuable apps help us integrate and serve our solutions to customers.
Installation and integration are easy and Avada has excellent customer support.

ETTEA Solutions - Network design, cybersecurity and troubleshooting
Czechia
11 days using the app
Avada replied May 13, 2021

I cannot say thanks enough to your nice words for us. And so happy to hear two apps from AVADA can help your stores grow. If you need assistance using them, feel free to contact us anytime.

All the best,
Rainy from AVADA

February 27, 2022

Awesome app. Their customer support is great. Thanks for the help from Rainy, I was able to set up the automations flawlessly.

trends-hippo
United States
11 days using the app
July 13, 2023

Me ayudaron a resolver absolutamente todas mis dudas. Agradezco la ayuda de Lydia por atender mi solicitud.

FAJAS MYD
United States
11 days using the app
June 25, 2023

Their service is insane i had a problem but thanks to their 24 hour support it was fixed in seconds thanks to Juliana and her help!

Cloud Pickleball
United States
11 days using the app
June 14, 2023

the best and the greatest Avada everything you wish to complete with marketing is Avada is very simple and easy to customize customer service is the greatest and fastest support ever. use Avada you wont regret

Gudtingzzhair
United States
10 days using the app