Reviews (1,914)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to streamline email campaigns and enhance customer engagement through its user-friendly interface and robust automation features, including customizable templates and pop-ups. The support team, notably Hana, Lydia, and Esther, is praised for their responsiveness and expertise, offering 24/7 assistance that enhances user satisfaction and trust.

August 22, 2023

Très bon, J'apprécie vraiment cette application et aussi le support client.
Je recommande cette application

JJ SHOP CRÉATION
Côte d’Ivoire
9 days using the app
June 25, 2023

Very good software, I need to import contacts, I contacted the customer service, and they solved it for me in less than ten minutes. Esther is patient

REETO
China
9 days using the app
July 23, 2022

i was struggling to find an app i like for automated emails _abandoned cart etc) and come across AVA. Platform is brilliant, easy to use and helps put together great emails easily! Had one slight issue, but Liz helped me get it resolved quickly! Would recommend

Threads and Treads
United Kingdom
9 days using the app
October 26, 2022

Thanks Jasmine, great solution for email marketing service. Avada is great & must have app for everybody. Thank you for supporting me setup all campaign.

HyperWork
Vietnam
9 days using the app
Avada replied October 26, 2022

Thanks so much for sharing your feedback about our service. We’re glad to hear that our team’s performance exceeded your expectations, and we’ll make sure that Jasmine receives the recognition they deserve. Thank you again, have a great day!

All the best,
AVADA Support Team

July 28, 2022

I chose this app mainly because of price, as my business and store is new. However, I'm glad I picked them. For a beginner, it has been easy to set up and customize things that I want. However, the biggest positive has been their support team. I've ran into multiple roadblocks while testing my site, and they have responded and helped me fix every issue VERY QUICKLY. The customer service from their help team has been tremendous!

vũv Watches
United States
9 days using the app
March 18, 2023

HELPFULL AND KIND .

G-ClevShop
Jordan
9 days using the app
December 10, 2022

Hana from the live support was very helpful. Sorted out the needs in a minute. Great app & customer support.

Laxus
Japan
8 months using the app
Edited September 14, 2022

very helpful support, Liz answered all my smart and stupid questions. thank you for your time.. ciao

Smartmarket.ma
Morocco
8 days using the app
November 19, 2022

Great customer service, Emily is super friendly and helpful to resolve my queries! Highly recommended.

soominclothing
Singapore
8 days using the app
November 28, 2022

Je débute dans ce domaine et avec cette application mais je peux vous affirmer que le service client est vraiment top; J'ai été en communication avec Abby et malgré mon inexpérience et mes questions mal formulés elle m'a apporté toutes l'aides nécessaire, a répondu et solutionné tous sur quoi je bloquais; Mille merci à ABBY

Obviousweb
France
8 months using the app