Reviews (1,955)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this tool for its intuitive interface and comprehensive features, including advanced automation, segmentation, and multi-channel marketing via email and SMS. They report significant increases in customer subscriptions and engagement. The customer support is frequently praised for its responsiveness and effectiveness in resolving issues, making it a valuable asset for both novice and experienced marketers aiming to boost their marketing strategies.
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Super App ! Fast Support !! Thanks Esther!!
I've tried AVADA Boost before it was a pleasure to use. I needed an email marketing app for my store so I decided to try them. It was easy to install and the support team, specially Liz, are very quick in response to help me. Thank you!
Quick and Prompt Support from Hana.
Will have to go live and check.
Thank You
Fantastic customer service! App works for everything I need. much better than other email pop up aps.
thanks to Rainy for assisting me and getting me started Thanks for all the assistance and appreciate all the help
Thank you for your nice review and my pleasure to assist you set up the app. I hope that with all the instructions to improve your email results, you will have a great start. Feel free to get in touch anytime if you need a helping hand.
All the best,
Rainy from AVADA
This App is amazing and powerful. So many options for personal customization and also easy to set up as a simple template. My main reason for giving it 5 stars is their customer service. I spoke to an agent " Abby" and not only did she help me, she also made sure to explain things to me. Great job. Thank you
I downloaded this app for the abandoned cart function as well as getting started with email marketing. From the moment I added it, I've been receiving email marketing from AVADA, which I have pressed unsubscribe on repeatedly. After unsubscribing 4 times, I am still receiving their emails, which breaches national privacy laws. My experience with this software is terrible. Not to mention the terrible english throughout their platform, how can I expect them to carry out my email marketing respectfully if they aren't even treating me respectfully? I do not recommend, pick any other service. I'm also fairly certain that their reviews are fake, because I am shocked that every other customer is experiencing 5 star service, that's simply not true.
Hi there,
We are truly sorry for the not good experience you have gone through. About the follow-up emails from our site, this is the first time we heard about it and we are contacting our email server to check it right away. I would like to let you know that we will never want to breach the customers' privacy from our end. We understand that privacy and respect are must-follow when you do any kind of business.
I have shot you an email, please kindly give us a chance to talk more and make this sorted out as soon as possible.
Thank you so much,
Rainy from AVADA
It's a good software, but it's a little difficult to get started. thank to Hana provide help for me .
Very nice App with a potential enormous easy to use. The quality of the support service is excellent !
The app is the best and chat support is so quick! Hana replied and helped me so quickly! had an awesome experience with chat support!