Reviews (1,960)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting email marketing through its easy-to-use, feature-rich platform. They praise its automation, segmentation tools, and professional templates for increasing subscriptions and engagement. The app's performance is reliable, with an intuitive interface that eases navigation. Customer support is highlighted as responsive and helpful, offering real-time assistance and personalized guidance to enhance marketing strategies.

March 12, 2022

Free plan with maximise features available. I couldn’t ask for more!
And very happy with the assist and support by Jasmine

Paperman.my
Malaysia
26 days using the app
March 22, 2022

The user Interface is easy to use with so much features that we need. Great customer support! We Recommend it!

Xsquare Decor
Hong Kong SAR
26 days using the app
July 1, 2021

Very efficient and helpful customer support, very satisfied! Go worry free! The app looks very sypmpa and complete!

Chevalière Royale
France
26 days using the app
November 29, 2022

I'm using this app, it's powerful, it's simple to set up, and the customer support is excellent, Abby helped me a lot, thank you very much!

SKG
United States
26 days using the app
September 7, 2023

Avada has great customer service! Abby was super helpful in getting my forms and welcome flow set up!

Training Glow
United States
About 19 hours using the app
April 7, 2022

The app is easy to use. The support is very prompt & effective. Jasmine helped me with the branding removal, and it was done so quickly. Thanks :)

1202 Body Jewelry
Hong Kong SAR
25 days using the app
February 7, 2023

Started using this app for this time today. Even though it's a very easy app to use (once you know your way around), I struggled a bit to get it fully working.

Used the support chat box and Liz helped me through all my issues. Within minutes we had it all working 100%. Thanks so much Liz.

So far really glad I used this app and its doing everything I require.

Twisted Gifts
United Kingdom
25 days using the app
January 19, 2021

So far the easiest marketing app I have tried. Everything makes sense and it is easy for beginners to use. The support is always great and they help asap in any question.

KUKUVAYA Ideas
Greece
25 days using the app
Avada replied January 20, 2021

Thank you for your priceless review, which motivates us a lot in providing better product features and support. Hope your shop can have more customers using it.

Best regards,
Rainy from AVADA

November 3, 2022

This app is wonderful especially when you find some great assistants like Emily, she's undoubtedly the nicest assistant I ever met

YoPety
Morocco
25 days using the app
Avada replied November 9, 2022

Thanks for sharing your positive review of our app and service. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our app.

Wish you many advantages in your business!
AVADA Support Team

November 23, 2021

The app is great so far, although i had difficulties in the beginning but there support was fast and to the point, My account manager was Jasmine and she helped me a lot. Kudos to the team!

MARS Cosmetics
India
25 days using the app