Reviews (1,884)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its comprehensive features and exceptional customer support. It offers a user-friendly interface, powerful automation tools, and customizable email templates that enhance marketing efforts. The free plan is appreciated for its accessibility to businesses of all sizes. Key features like templates, sales pop-ups, and forms integration effectively engage customers. The support team, including members such as Hana, Lydia, and Esther, is praised for their quick, knowledgeable, and friendly assistance, available 24/7.

April 10, 2024

Emily helped with what I needed quickly and efficiently. I am happy with Avada so far

Drop Tees
United States
16 minutes using the app
May 10, 2022

I just downloaded this App, and I would like to use it for email marketing and popups. I like the support group and the fact that is available 24/7.

Spirited Grace
United States
5 days using the app
January 31, 2024

Great so far. Responsive & helpful, even to someone who's learning on the job.

Big Fork Brands
United States
1 day using the app
Edited May 22, 2023

I have had awesome support from Juliana who has given me excellent advice and a great problem solving to get my first automated email marketing working properly. This app has extensive functionality and it will probably fulfil all my existing and upcoming needs.
Recommended!

jedinconsulting
Sweden
4 days using the app
October 23, 2020

Very good customer support and many functions to improve marketing. They help us a lot to improve our marketing.

foodsbest
Germany
4 days using the app
Avada replied October 23, 2020

Thank you so much, Kemal! I am so happy to support you and hope my suggestions for your email marketing will help your shop get more sales!

Best regards,
Rainy

January 15, 2024

The online assistant Hana on this website is a lifesaver! Its prompt and accurate responses made navigating the site a breeze, providing invaluable support throughout my experience

My Store
Canada
2 days using the app
January 21, 2024

top top top

Kazeka
Italy
2 days using the app
October 19, 2023

Really simple to use, and great software. Abby was really helpful in getting everything integrated and verifying our website. Thank you!

Lunar Fragrances
United Kingdom
4 days using the app
August 11, 2023

nice job you done. also the customer service. emily sure did great favor for me. I wouldl recommend to my friends. the price is acceptable.

Fasiy
China
4 days using the app
Edited April 17, 2023

I tried to take it for a test spin before committing to a paid plan. Tried twice and both times it wouldn't send.

Customer service explained the issue, but it's just not a good fit for me and I feel like it needs some improvement.

Prakash and Juliana are great though and very pleasant to chat with.

Detailer Supply Co.
United States
4 days using the app