Avada Email Marketing & SMS , 1,716 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.
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Perfect experience, I test it just now, they react quickly, and settled my problem, So great, I like it
I downloaded this app for the abandoned cart function as well as getting started with email marketing. From the moment I added it, I've been receiving email marketing from AVADA, which I have pressed unsubscribe on repeatedly. After unsubscribing 4 times, I am still receiving their emails, which breaches national privacy laws. My experience with this software is terrible. Not to mention the terrible english throughout their platform, how can I expect them to carry out my email marketing respectfully if they aren't even treating me respectfully? I do not recommend, pick any other service. I'm also fairly certain that their reviews are fake, because I am shocked that every other customer is experiencing 5 star service, that's simply not true.
Hi there,
We are truly sorry for the not good experience you have gone through. About the follow-up emails from our site, this is the first time we heard about it and we are contacting our email server to check it right away. I would like to let you know that we will never want to breach the customers' privacy from our end. We understand that privacy and respect are must-follow when you do any kind of business.
I have shot you an email, please kindly give us a chance to talk more and make this sorted out as soon as possible.
Thank you so much,
Rainy from AVADA
LOVED that this app is free to use and that it's pretty comprehensive. We're using it mainly for the pop-up feature and it's really quick and easy to set up. I had a problem with my site at 11:00pm and there seems to be 24/7 support, which is an absolute lifesaver. I was communicating with Jasmine for over 45 minutes and she answered each and every single one of my questions with kindness and efficiency. Would definitely recommend this app!
Dear GetCultureox team,
We sincerely appreciate you taking the time to share your experience about service with the community and us.
Please get in touch if you need support anytime.
All the best,
AVADA support team
I love the app so far and the support I received from esp Candace. Its been amazing help and guide step by step and I am happy to continue using Avada.
Lots of great functionality for email marketing and easy to use. Excellent online support from Daisy!
Una ottima app facile da usare e l'assistenza.
Ho avuto bisogno di assistenza e chi mi ha seguito è stato molto veloce e chiao nella spiegazione.
Hana was very helpful and professional. Showed me how to change certain settings and did it very quickly! Thanks again, Hana!
Various tempaltes provided , User friendly system and good customer services
Supported by Hana
Karl
i love this app and the service and support provided by "Hana" is the best she is very clever and good helper
thank u
Amazing and quick customer service!! Jasmine and Gideon helped me almost immediately with several questions and a customization request. I really appreciate the help as I am not an experienced user. Thank you!
We are so happy to hear that you had a great experience with our service. Your review made our day!
We hope AVADA will help you build a dream store and get more customers.
All the best,
AVADA Support Team