Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

July 13, 2023

They have the best support and the fastest turnaround time I have ever seen. Abby is the best at customer service.

CARITES
Mexico
6 days using the app
September 5, 2023

Hana did help me and did it very good Im exited and had a great experience

Nordbergs
Sweden
6 days using the app
September 7, 2022

I haven't used the app enough to provide my honest opinion about it, However, I just spoke to Liz in the support chat and she's is awesome!! Very polite and swift support, solving my problem right a way! Thanks Liz! :)

The Bo Collective
Netherlands
6 months using the app
August 20, 2023

So far, it has been a great experience and I am looking forward to using all of its features for my marketing needs.

Glover Apothecary & Candle Co.
United States
6 days using the app
September 22, 2023

I recently had the pleasure of working with Abby on a customer service issue, and I was incredibly impressed with her professionalism and dedication to resolving my problem.

I was having trouble with my account, and I was getting frustrated because I couldn't figure out how to fix it. I contacted customer service, and Abby was the one who helped me. She was very patient and understanding, and she took the time to explain the problem to me in a way that I could understand. She also worked diligently to find a solution, and she was able to fix my account within minutes.

luffwatchstrap
Singapore
5 days using the app
January 27, 2022

Fantastic Customer Service with Candice. Whatsapp marketing is very very nice and SMS from Italy is so usefull.

OLIO CIAVATTA
Italy
5 days using the app
Edited December 26, 2021

I'm enjoying what I've seen so far.
As I am starting this business, I do not have experience in online marketing and I will enlist Avada's help.

Pleiadesco
Brazil
5 days using the app
June 22, 2021

Fantastic customer support especially from Rainy thank you so much. Great marketing app and is free

Christina's Fabrics | Online Superstore | Quality Fabrics | Great Prices
Canada
5 days using the app
Avada replied June 23, 2021

Thank you for your lovely review. Our pleasure to support you and I hope you can exploit out app in the near time to see more results.

We are always willing to assist all the time.

Thank you again and wish you all the best,
Rainy from AVADA

November 21, 2023

Hana solved all of my problems in a matter of seconds!! The best of all. Avada is a very good app for my shop.

Exotic Life
Italy
5 days using the app
April 18, 2023

Hana helped me she is the best! Very good app i will be using it forever. It's Good when there is someone who can help us!

Fitness
Australia
5 days using the app