Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

May 10, 2022

I just downloaded this App, and I would like to use it for email marketing and popups. I like the support group and the fact that is available 24/7.

Spirited Grace
United States
5 days using the app
Edited May 22, 2023

I have had awesome support from Juliana who has given me excellent advice and a great problem solving to get my first automated email marketing working properly. This app has extensive functionality and it will probably fulfil all my existing and upcoming needs.
Recommended!

jedinconsulting
Sweden
4 days using the app
October 23, 2020

Very good customer support and many functions to improve marketing. They help us a lot to improve our marketing.

foodsbest
Germany
4 days using the app
Avada replied October 23, 2020

Thank you so much, Kemal! I am so happy to support you and hope my suggestions for your email marketing will help your shop get more sales!

Best regards,
Rainy

April 7, 2022

So far easy to use. Just time time to set up. Reached for help and received prompt assistance with my issue.

DippedwithJazz
United States
4 months using the app
February 12, 2023

Great app. Worth the investment. Avada Email Marketing & SMS is a powerful marketing platform that allows businesses to easily create, manage and send email campaigns. With its easy-to-use interface, users can quickly create campaigns, customize their look and feel, and track the performance of their emails. Additionally, Avada’s SMS marketing feature allows businesses to send text messages to their customers, and to track the performance of their campaigns. Overall, Avada Email Marketing & SMS is an effective marketing tool for businesses of all sizes.

Zenith
United States
4 months using the app
August 11, 2023

nice job you done. also the customer service. emily sure did great favor for me. I wouldl recommend to my friends. the price is acceptable.

Fasiy
China
4 days using the app
August 18, 2023

Customer support is excellent, Emily helped me out with my issue and was very nice to me. The app is working amazing too and it's so easy to customize emails to send to my customers.

Forever NowWear
Spain
4 days using the app
December 17, 2020

Excellent Support with quick response even for free trial users. The app is eay to configure with built in templates as has all the features of a hard-core email marketing software.

MobiLights
India
4 days using the app
Avada replied December 18, 2020

Thank you so much for your review! That is a big motivation for us to keep up with the good work and continue providing better support for you and other users.

Should you need any help, please feel free to contact us at any time. We are willing to help.

All the best,
Jasmine

September 9, 2023

The customer support was very quick and more supportive than my expectation.

PawTopia
Thailand
4 days using the app
October 19, 2023

Really simple to use, and great software. Abby was really helpful in getting everything integrated and verifying our website. Thank you!

Lunar Fragrances
United Kingdom
4 days using the app