Avada Email Marketing & SMS , 1,736 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly automation workflows and advanced segmentation options, ideal for personalized campaigns. Its customizable templates for emails and pop-ups, along with workflows for welcoming new customers and addressing abandoned carts, are highly valued. The 24/7 customer support is praised for its promptness and expertise, with staff members often singled out for their exceptional help. The app's generous free plan is also a plus, making it suitable for new or budget-conscious businesses. It's recommended for its robust features, excellent support, and commitment to merchant satisfaction.
Refine
-
By rating
Esther on the live support was great. she did some coding in the backend to to created a specific campaign for me when i couldn't figure it out. super helpful. i refreshed & poof several campaigns were created for me
It's an amazing App to start engaging with customers through multi-channel and drive high conversions. I have just started using it post some great reviews, but one thing which stands out to me is there awesome customer support! They are always there to help, and super efficient with all the help! Highly recommended!
Great app and great support. Quick answers and quick help from basic to advanced topics. Thanks Daisy!
Great app and team, fast reply!
*When I told them I wanna send email with my own address, there's a little issue. In a minute, they tell me they are going to update the sender in this month, it's more than I expected, very good! Recommended!!!
Thank you so much for your review. We are excited to keep updating new features for the app and hope you will love it.
Please feel free to contact us anytime you need our support!
Best regards,
Rainy
AVADA Team helped me successfully solve Spin's problem. It took more than an hour, and the serious and professional customer service made me have to give a five-star review. I highly recommend this Email Marketing Abandoned Cart by AVADA Commerce.
Hello,
Thank you so much for your review.
Your words motivate us to keep up with the good work and continue providing better service for you and other users.
I wish you many advantages for your business!
Jasmine
Easy to use with straightforward guidelines. Customer service is available 24/7 and attentive to all the blockers I faced. Abby was especially helpful to all the questions I had. Would recommend to all e-commerce beginners.
Amazing support service (Hana was really nice and helpful, 5-star service), but the web is a little messy. Also, there are great templates to use for your emails.
We were absolutely overwhelmed to see your review of our app and service!
We hope you experience the app more and give further feedback. Have a nice day 😊
All the best,
AVADA support team
Still new to the app. however, the customer service has been great. Any issues or questions we had were answered or looked into. So far, the app is great, and I highly recommend it.
Hi,
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.
I'm glad we were able to meet your expectations!
Please let us know if you need help
Best regards,
Daisy
perfect friend. thanks lot.
thank you so much.
perfect friend. thanks lot.
thank you so much.
perfect friend. thanks lot.
thank you so much.
Avada app is amazing, helps me to do my marketing better. The support team is very quick and always help me more than I can ask.