Reviews (1,784)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customizable features, and professional templates. It's particularly beneficial for small businesses due to its free plan. Many have seen improved engagement and marketing results after use. The customer support team is highly praised for their responsiveness and assistance. The app's ability to manage large contact lists and its segmentation capabilities are also valued.

March 9, 2023

Great Customer Support immediately even on the Free Account. Thanks especially to Abby form the Customer support team for fast and efficient suggestions.

DECIBEL shop
Bulgaria
38 minutes using the app
April 17, 2023

Aisha did a great job assisting me while having an issue with verification of my account. So far its good

INFINITY
United States
37 minutes using the app
August 31, 2023

Ottima app e ottimo servizio clienti.
Non sono un programmatore ma Esther è stata perfetta, gentile e fondamentale per il mio progetto.
Super consigliato!

United Colors Poster
Italy
27 minutes using the app
April 17, 2023

Very good support, I had the pleasure to be assistedby Esther, a human ( not robot) ;)

Sleep.ma1
Morocco
36 minutes using the app
September 14, 2022

Awesome. Jasmine was very helpful. She helped me through all the processes. I would recommend this app.

SIAMKICK
Thailand
35 minutes using the app
April 9, 2023

Quick response for help. No wait times. Jasmine who help me was very quick and i got the information and guidance i needed.

TinapaIsLife
Philippines
35 minutes using the app
November 16, 2022

Prakash's customer service was great! He answered all my questions and helped me fix my website and pop up forms.

the angel course
United States
35 minutes using the app
November 27, 2022

I used this app to handle email marketing, the customer service rep , Emily was very effective and worked quickly to resolve my issue,

ZoResortCollection
United States
34 minutes using the app
January 6, 2023

Great chat with Abby from the team
My first 10 mins using the Avada app and I'm sold.

It is easier to use than Klaviyo. Hopefully my customers can view the email when I send it via Avada.

SPIFFY Tech pants
Singapore
29 minutes using the app
May 24, 2022

Great. No issues - Look forward to trying out all the features on this app.
Great customer service. Very helpful. Highly recommended.

Sarahi.NYC
United States
29 minutes using the app