Reviews (1,923)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.
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The support team is amazing they answer your questions within seconds and the app is also amazing they made it look so simple & easy. satisfied
Esther was really nice.
Functionality is good but worst customer service of any app I have installed in 6 years. If you only need basic support via their chat you should be fine but any other issues they ( pretty sure it's just one person behind all these apps actually ) say that they are going to send to their " technical team " and NEVER hear back. Ever. Out of every single ticket. What technical team?!
Jasmine gave us a great assistance. Very quick and good communication and she solved the small issue very fast.
they spam my email for internal glitched emails every 5-10 minutes for a past 2-3 weeks, i contacting them every day to solve the problem. nobody care, never received any feedback from them. support is useless.
asked to provide contact of supervisor, to aware of the problem. guess what nothing.
they trashed our corporate email . i can't find any useful email from my customers because, they sent a tousand of email for a past 2 weeks.
want to delete this shit and forget . give you 24h
Thank you for the great customer service, and I especially thank Sister Rainy, her style was great and she solved some of my problems
Ottima App. Abby è molto disponibile e gentile
I started with Avada's size chart tool and the support I received from that team lead me to implement their Email Marketing platform. Once again the support team provided me with unbelievable support. Candance was amazing! Patient and professional. Now I am looking for other Avada products/tools to implement. YES I would refer to a friend!
Great app. Perfect for starting out for emailing marketing which is a must in 2023. great support and fast
Some issues at the beginning but support helped within seconds and I am 100% lucky for now. 5 stars :-)