Reviews (1,792)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, customizable features, and professional templates. It's particularly beneficial for small businesses due to its free plan. Many have seen improved engagement and marketing results after use. The customer support team is highly praised for their responsiveness and assistance. The app's ability to manage large contact lists and its segmentation capabilities are also valued.

February 23, 2023

verry good app thank u to Emily she helped me a lot to understand this ,thank you Avada :)Great app!

Sentris
Romania
About 1 hour using the app
February 20, 2023

New user, but Avada is very intuitive and exactly what I needed. Hana was super helpful and fast to respond when I needed support.

Aesthetic Strength
United States
About 1 hour using the app
September 23, 2022

It was a great experience while taking help from Hana she helped me on everything step By step Thanks Hana

The UGG Store
Australia
About 1 hour using the app
May 15, 2023

The best email marketing app I've come across. Speedy, helpful customer service from Hana. Defininely recommend this app for your email marketing needs!

Into The Wanderness
United Kingdom
42 minutes using the app
August 11, 2022

Esther has helped me so much with setting up my email marketing and welcome pop up. There was an issue with my welcome pop up working with my website theme, but she was able to get the issue resolved quickly.

The Sky Collection
United States
About 19 hours using the app
November 24, 2022

Great help from Prakash in customer service. Very responsive and helpful. Solved my problem without a hitch. Many thanks.

Mabaha
France
40 minutes using the app
September 27, 2022

Great customer support. very easy to set up! Looks great on our site. I have tried other apps and I think we will stick to this one

AMADI Jewelry
United States
39 minutes using the app
March 9, 2023

Great Customer Support immediately even on the Free Account. Thanks especially to Abby form the Customer support team for fast and efficient suggestions.

DECIBEL shop
Bulgaria
38 minutes using the app
April 17, 2023

Aisha did a great job assisting me while having an issue with verification of my account. So far its good

INFINITY
United States
37 minutes using the app
April 17, 2023

Very good support, I had the pleasure to be assistedby Esther, a human ( not robot) ;)

Sleep.ma1
Morocco
36 minutes using the app