Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

October 15, 2022

im still being charged and i uninstalled, i need help with this...........................................

Stockholm Co.
Mexico
About 2 months using the app
May 23, 2023

The customer service is super helpful. Abby has been helping me to create a form and set-up the email automation. The support has made the process really easy.

Beckwourth Blooms
United States
2 days using the app
November 21, 2023

best customer service with quick and helpful responses i lucky to speak to Wendy on two occasions, and by far she was very patient and guided me thru all the steps .
The app it self is very easy to navigate as i have tried others and by no doubt this one i find the most action when coming to have my store run functionally

CrisMo Designs
United States
About 2 months using the app
January 26, 2022

Such great support! I've been so impressed with the support people on my chat Jasmine & Candace! They have helped me get the most out of this app! The app itself is looking to be everything I was looking for. Thankyou

Adoremat
Australia
2 days using the app
February 10, 2021

Rainy gave me great customer service, I would recommend the services to others and its user friendly

TJAP
India
2 days using the app
Avada replied February 13, 2021

Hi there,

Thank you so much for your review about our support services. I hope you have a great experience with AVADA Email Marketing. If you need any help further, feel free to contact us via live chat or support@avada.io

I wish you all the best!
Rainy from AVADA

August 8, 2023

Emily'le geçirdiğim zaman harikaydı, unutulmaz bir deneyim yaşadım.
Emily'nin katılımıyla muhteşem bir deneyim yaşadım, teşekkürler!

trendhipy
Türkiye
About 2 months using the app
April 3, 2023

I absolutely recommend avada! Great products to streamline your business and get you off on the right foot. The Chat feature is my favorite feature, having someone like Juliana who was amazing by the way, to guide you and answer questions is PRICELESS!!!

Frenchie Rocks
United States
2 days using the app
November 21, 2022

J'utilise cette application pour des relances mails, les relance sms sont payantes (1€ par sms) bien trop cher à ce niveau du coup.

Bazar-boutique
France
About 2 months using the app
August 22, 2023

I cannot say enough good things about this application and the people that support it. All of the AVADA applications work in harmony and are top notch. Very impressed with this application.

Tedeschi Studio, LLC.
United States
1 day using the app
October 13, 2023

I'm a newbe with Avada app and Shopify, but Jasmine has been very supportive and Gidoen helps me to adjust my forms.
Answer super fast and accurate!

Aromapoetica
Italy
1 day using the app