Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

January 4, 2023

support was fast and amazing (thanks emiliy)
the app is super responsive and you can edit every thing! from workflows to copywriting.
4 stars becuase of sms plan is really expansive

TILTAN
Israel
1 day using the app
September 28, 2023

Came across this app by chance and wow - so far it's been amazing.

I had it downloaded 10 minutes and got in contact with the support and they've been so helpful. Jasmine and Tony have done an amazing job at answering my questions and diving into the platform for personalised support and assistance.

No links to a help guide or FAQ - these guys rolled their sleeves up and got stuck in with me. Can't thank them enough.

There's so much in this app to get stuck into. Can't believe there's so much for free.

Bellamianta Luxury Tanning
United Kingdom
About 1 hour using the app
June 24, 2023

Good and responsive customer support! They answer my questions and help me alot while im trying to set up my email Campaign. Highly recommended if anyone looking for a dependable email marketing service.

KoalaKulture
Singapore
About 1 hour using the app
September 6, 2023

A pesar de que Liz es maravillosa, el cartel de bienvenida no se ajusta a los moviles algo imprescindible y despues no se porque quieren acceder todo el tiempo a tu tienda en shopify y que le des acceso a todas las aplicaciones, algo inexplicable, voy a desconectar todas estas apps que de verdad son raras. Ademas es constante no puedo ayudarte si no me das el codigo de colaborador de tu tienda.

LorenaOchoadeslumbra
Spain
1 day using the app
August 6, 2023

I decided to try the Avada Email marketing & SMS today by integrating it to my store. The app seems to be a great one, though it's my first time. I was so excited to start using it, however I encountered a couple issues with the settings. I contacted their team which promptly responded and specifically Tony who helped me solve the issue. I just want to say thanks for being available, mainly because many amount us entrepreneurs are not that good at using computers. As we are trying to do everything by ourselves, things might sometimes get tough for us and a helping hand is always very welcome. Thank you so much Tony and to the rest of his team!

BEE'JOOEL
France
About 1 hour using the app
July 6, 2023

Easy to use. Good service. Emily is super helpful and being so clear in guiding me on how to make it.

Huge Tomato
Canada
About 1 hour using the app
August 7, 2022

I am using this app to grow our business and gain a much larger subscriber base through deliberate communication Prakash was extremely friendly, expeditious and knowledgable. I will definitely recommend AVADA to my associates and friends.

Happy Mellow
United States
About 1 hour using the app
June 19, 2023

Congratulations for these apps from the Avada team, always with a lot of support to solve all the problems I've had so far. Thank you Emily for solving my question.

Le Maropoh
Brazil
About 1 hour using the app
February 20, 2023

New user, but Avada is very intuitive and exactly what I needed. Hana was super helpful and fast to respond when I needed support.

Aesthetic Strength
United States
About 1 hour using the app
September 23, 2022

It was a great experience while taking help from Hana she helped me on everything step By step Thanks Hana

The UGG Store
Australia
About 1 hour using the app