Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

December 13, 2022

Liz was so helpful with all queries I had!

Couldn't recommend AVA anymore!

Thank you Liz for the support :)

CheekyBits Official
Australia
About 1 hour using the app
September 20, 2021

We are just getting started with Avada so I can't speak to the App long term but what I can say is the support so far has been outstanding. If the app works as good as the support I will be very happy.

Classic Cycling
United States
About 1 hour using the app
February 8, 2023

Prakash was a great help, very informative and friendly. Will recommend to all my clients!

Excellent service!

ANCHOR RUG COMPANY
Canada
About 1 hour using the app
July 17, 2023

Very easy to use , and the function are useful for us. It provide many template for us to send EDM.

Most important of all is the support team "Hana" very nice and take care of our experience .

D.G. Charity Global
Taiwan
About 1 hour using the app
February 21, 2023

Incredibly quick and awesome support experience! Thanks to Abby! Highly recommend this app. Very smooth.

Hotmamas shop
Ukraine
About 1 hour using the app
December 16, 2022

Prakash did a great job at helping with my subscription form issues!
Any other issues he has informed the tech team with speed and efficiency.

natasha-pelley-smith-artwork
Canada
About 1 hour using the app
June 4, 2023

Fantasico service and support from Hana! Couldnt ask for anything else! A+++ :)
I highly recommend this platform!

True Nemesis
Australia
About 1 hour using the app
June 13, 2022

Excellent customer service, simple setup and very customisable. Everything you need to set up a detailed abandon cart automation. The SMS is a very interesting addition.

MillysMarvels
United Kingdom
About 1 hour using the app
October 6, 2023

Hana did awesome job Thank's

Dress Domain
United Arab Emirates
About 1 hour using the app
August 12, 2023

Emily is really kind and active when I was asking about the templates. It is a pity that this app does not support other language. Thank you!

DOOMBI
Hong Kong SAR
About 1 hour using the app