Reviews (1,901)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its comprehensive email marketing and SMS tools, noting its user-friendly interface with a variety of templates and advanced automation features like pop-ups and customizable workflows for welcoming new customers and recovering abandoned carts. The free plan is particularly appreciated by small businesses and startups. The app's integration and functionality are described as seamless and reliable. Customer support, with staff members like Hana, Lydia, and Esther, is highlighted for their responsiveness and helpfulness, available 24/7 to ensure smooth setup and prompt issue resolution. Merchants credit the app with effectively engaging customers and boosting sales.
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Emily is really kind and active when I was asking about the templates. It is a pity that this app does not support other language. Thank you!
Came across this app by chance and wow - so far it's been amazing.
I had it downloaded 10 minutes and got in contact with the support and they've been so helpful. Jasmine and Tony have done an amazing job at answering my questions and diving into the platform for personalised support and assistance.
No links to a help guide or FAQ - these guys rolled their sleeves up and got stuck in with me. Can't thank them enough.
There's so much in this app to get stuck into. Can't believe there's so much for free.
App einfach einzurichten mit simplen und intuitiven Einstellungen. Support ist direkt da und hilft schnell und zuverlässig. Liz vom Support ist überragend und kümmert sich um alle Probleme. Alles läuft einwandfrei.
Good and responsive customer support! They answer my questions and help me alot while im trying to set up my email Campaign. Highly recommended if anyone looking for a dependable email marketing service.
I decided to try the Avada Email marketing & SMS today by integrating it to my store. The app seems to be a great one, though it's my first time. I was so excited to start using it, however I encountered a couple issues with the settings. I contacted their team which promptly responded and specifically Tony who helped me solve the issue. I just want to say thanks for being available, mainly because many amount us entrepreneurs are not that good at using computers. As we are trying to do everything by ourselves, things might sometimes get tough for us and a helping hand is always very welcome. Thank you so much Tony and to the rest of his team!
Easy to use. Good service. Emily is super helpful and being so clear in guiding me on how to make it.
I am using this app to grow our business and gain a much larger subscriber base through deliberate communication Prakash was extremely friendly, expeditious and knowledgable. I will definitely recommend AVADA to my associates and friends.
Congratulations for these apps from the Avada team, always with a lot of support to solve all the problems I've had so far. Thank you Emily for solving my question.
The live chat is really helpful. Emily was assisting me and she was really helpful. She helped me navigate through the app seamlessly.
New user, but Avada is very intuitive and exactly what I needed. Hana was super helpful and fast to respond when I needed support.