Reviews (1,901)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for its comprehensive email marketing and SMS tools, noting its user-friendly interface with a variety of templates and advanced automation features like pop-ups and customizable workflows for welcoming new customers and recovering abandoned carts. The free plan is particularly appreciated by small businesses and startups. The app's integration and functionality are described as seamless and reliable. Customer support, with staff members like Hana, Lydia, and Esther, is highlighted for their responsiveness and helpfulness, available 24/7 to ensure smooth setup and prompt issue resolution. Merchants credit the app with effectively engaging customers and boosting sales.
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Liz was so helpful with all queries I had!
Couldn't recommend AVA anymore!
Thank you Liz for the support :)
We are just getting started with Avada so I can't speak to the App long term but what I can say is the support so far has been outstanding. If the app works as good as the support I will be very happy.
Prakash was a great help, very informative and friendly. Will recommend to all my clients!
Excellent service!
Very easy to use , and the function are useful for us. It provide many template for us to send EDM.
Most important of all is the support team "Hana" very nice and take care of our experience .
Incredibly quick and awesome support experience! Thanks to Abby! Highly recommend this app. Very smooth.
Prakash did a great job at helping with my subscription form issues!
Any other issues he has informed the tech team with speed and efficiency.
Fantasico service and support from Hana! Couldnt ask for anything else! A+++ :)
I highly recommend this platform!
Hana did awesome job Thank's
Excellent customer service, simple setup and very customisable. Everything you need to set up a detailed abandon cart automation. The SMS is a very interesting addition.
Emily is really kind and active when I was asking about the templates. It is a pity that this app does not support other language. Thank you!