Avada Email Marketing & SMS , 1,719 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.
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Was easy onboarding, when I had questions, Emily in chat support was kind and helpful. Highly Recomend
Great app and very friendly support, fixed my problems in no time, also really enjoy the fact that there is enough contact space in the free trial version!
Hana was such a great help. She was eager to help me and made my set up so much easier. Thanks Hana
Great app! Very intuitive and easy to set up. The service was great. Liz helped me finalize my automations and also helped check to make sure everything was ok. She was great and I really enjoy using the app!
Avada is very good. The support is very nice. Liz and Abby have been sweethearts in helping me through to the process. Only the push notifications don't work for me, but to compensate that they have given me free access for a month without charging and have promised to solve it within the one month time period. I am quite delighted with the product.
i had the best help a person could ask for, very polite and friendly. a complete pleasure to be helping me with my store. one of the nicest people i have ever had helping me.
Great app, straight forward with an easy to use interface. Emily was really quick and efficient. It seems like the app is pretty customizable, which is great for me.
Esther helped me to set up this new feature from Avada, she is fantastic member of the app I love to have on my store!
I had a very good experience from Avada with support I needed with integration of the app in my Shopify app. Jasmine provided me with prompt, friendly and professional support. She assisted me with willingness and determination to sort out my issue and did so in a matter of minutes. Thank you Jasmine :-)
Functionality is good but worst customer service of any app I have installed in 6 years. If you only need basic support via their chat you should be fine but any other issues they ( pretty sure it's just one person behind all these apps actually ) say that they are going to send to their " technical team " and NEVER hear back. Ever. Out of every single ticket. What technical team?!