Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

February 21, 2024

Il loro servizio clienti è ottimo, la funzione popup è gratuita, Esther mi ha aiutato in modo esemplare, professionisti, consigliato

Foodly
Italy
5 months using the app
May 13, 2024

Je suis tombé sur Lydia, qui a su régler tous mes problèmes très rapidement. Très réactive et efficace.

Body-Match
Belgium
3 days using the app
March 11, 2024

brilliant highly reccomend

Sparklymelts
United Kingdom
About 14 hours using the app
February 9, 2024

very supportive

Kute Jewelry
United States
4 days using the app
January 27, 2024

Lydia

IRise
Italy
4 months using the app
February 19, 2024

Llevaba tiempo intentando solucionar un problema y no podía resolverlo. Por suerte, Esther me ha ayudado y en cuestión de 5 minutos ya estaba todo correcto

CROSSZION
Spain
4 days using the app
January 1, 2024

感謝“Hana”的服務,非常即時、快速、專業,我想不到在元旦假期也有人值班,真的太敬業了,滿意!

MoissaniteMagic
Taiwan
2 months using the app
January 10, 2021

Avada has really assisted me in setting up my email marketing. Their customer service is great and they respond to your issues during weekdays and weekends and have a free plan. Jasmine and Daisy have been really helpful and friendly. I look forward to sending out my emails. Thank you.

MissKay Kollection
United Kingdom
Almost 4 years using the app
Avada replied January 11, 2021

We really appreciate you taking the time to share your feedback and being so open with us.

Please don't hesitate to drop us a message anytime if you need any more help.

Jasmine from AVADA

Edited May 22, 2023

The best email marketing application for me. I have tested many that I deleted because they were too complicated or not sharp or customizable enough. Avada is perfect and allows me to manage everything easily even though it is in English (I am French and my shop is in France). The big plus: the support team is great. Sunny responded within seconds and solved my problem within minutes. I am very happy!

Mai's Secrets
France
Almost 4 years using the app
December 13, 2023

Great customer support!

Honest Mule
United States
About 2 hours using the app