Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

Edited July 26, 2022

Very easy to setup. Chat support especially from Lis was awesome.
hoping great for business results ahead!!

Grey Hanger
United States
About 1 year using the app
September 14, 2023

I love this Avada email marketing and text messaging platform!

The platform’s user interface is intuitive and easy to navigate. Even team members with minimal technical experience can quickly learn to use it effectively.

Jasmine support is excellent. She was responsive,ready to help with any questions I had.

This marketing automation platform takes our marketing efforts to new heights. It's a must-have for any business looking to optimize their marketing processes, become more efficient and achieve better results. I highly recommend it!

Ailsas
United Kingdom
About 1 year using the app
Edited October 5, 2022

I am very satisfied with the application. Customer service is very good. Recently Prakash helped me with design issues and I am very happy with his work, thanks a lot

Guayaba Joyeria
Mexico
About 1 year using the app
November 9, 2021

The app is easy to use and very complete ! But the best part is the support team, they are amazingly helpful and reactive !

Saskia Paris
France
12 months using the app
December 11, 2021

Excellent customer service and fast resolutions, Also received a free workflow without asking for it. I will definitely keep on using.

Luminous Neon
United Kingdom
12 months using the app
February 8, 2022

This is my second time in a second store using AVADA suite. I personally find this suite very easy to navigate and set up and with customer support from Rainy, Jasmine, Candance and the team it's always a real smooth experience!

waffylikes.in
India
12 months using the app
July 2, 2023

great app and great support team (especially Juliana). I haven't used the app yet, but I think it will be great. Thanks, Juliana for your great help.

MAS VOGUE
Egypt
12 months using the app
Edited December 8, 2021

Testing the app, so far it seems very easy to use and well crafted. Customer support is very helpful, Daisy and Jasmine answered all the questions I had in minutes.

Beyond Object
United Kingdom
12 months using the app
July 11, 2022

Liz was very polite and kind and helpful and fixed my issue instantly, it was the best and easiest customer assistance experience I've ever had

JASPER OXLI
Australia
12 months using the app
Edited December 11, 2021

Although Avada email marketing app is a little less known new player, I do really like its ease of use while having powerful functional features. Customer support team including Daisy and a couple others are excellent. They are very responsive and helpful in answering my questions and solving issues. Thanks a lot!

The Big Sports
United States
12 months using the app