Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly email and SMS marketing features, including automation and forms integration. They value its customizable templates and detailed analytics for data-driven decisions. The app's segmentation and targeting capabilities are praised for enabling personalized campaigns. Merchants also commend the responsive 24/7 support team. The free plan is seen as a cost-effective option for new businesses.

April 28, 2022

Gute App, die die wichtigsten Basisfunktionen kostenlos bietet. Bei Fragen zur Einrichtung wurden wir schnell und unkompliziert zielführend durch Abby unterstützt. Wir nutzen die App nun mittlerweilse seit über einem Jahr problemlos.

Aurascent
Australia
Over 2 years using the app
Edited December 7, 2021

we use this app for a few months and it's a great email marketing app with nice features. Also, Daisy helped me a lot.
Very happy to use this app!

Ted Baker London - Kosovo
Kosovo
Over 2 years using the app
Edited November 29, 2022

I used this app to help me with all Email campaigns and automation. Very easy to use. Plus their support is really fast and helpful. Would definitely recommend it to meet your e-commerce marketing needs! Thanks, Prakash

HD Bio Packaging Ltd.
Canada
Over 2 years using the app
October 6, 2021

Great app, great support. There are some technical issues but the support is very quick and they help you instantly. So far I am satisfied, looking forward to use all the features. I'm still new to this app.

Bigiotto's Shoes
Romania
Over 2 years using the app
September 7, 2021

lots of great features and super helpful support. I am using Avada for everything from shopping cart abandonment to SMS

Let Them Be Dog
United States
Over 2 years using the app
Avada replied September 9, 2021

Hello,

We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track 🚀🚀

Please feel free to ask for our support anytime you need.

Best regards,
Daisy

Edited July 7, 2023

Thank you Hana for your excellent service! You helped me so efficiently. I really rate Avada and am considering cancelling other apps and moving as much to Avada under one roof.

Mirelle Leather and Lifestyle
South Africa
Over 2 years using the app
Edited May 22, 2023

The best email marketing application for me. I have tested many that I deleted because they were too complicated or not sharp or customizable enough. Avada is perfect and allows me to manage everything easily even though it is in English (I am French and my shop is in France). The big plus: the support team is great. Sunny responded within seconds and solved my problem within minutes. I am very happy!

Mai's Secrets
France
Over 2 years using the app
January 11, 2023

Amazing support from Abby. Helped me right away just like the last time that I asked for help. Thank you so much.

OZ RESORT
Australia
Over 2 years using the app
December 1, 2021

I have been using this app to slowly automate all my emails. It is simple to use (sometimes too simple if you want to add HTML or liquid). The support staff are brilliant, thank you, Sam and Alice and all the others who have answered my sometimes ridiculous questions and on others have solved a real issue. Very good value for money compared to similar much pricier apps

Dragons Head Shop
United Kingdom
Over 2 years using the app
April 13, 2022

Great support, I really appreciate this team who does all that they can to make sure you get exactly what you need. Still learning the app but have a demo call scheduled for tomorrow.

Disc Golf Deals USA
United States
Over 2 years using the app