Reviews (1,923)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its automation and template features that simplify email campaigns, highlighting its user-friendly interface that eases setup and management. They appreciate the comprehensive free plan and robust tools like pop-ups and templates that boost engagement and sales. The customer support team is noted for its responsiveness, particularly helpful for beginners. Merchants value the quick, positive results it delivers.

July 24, 2023

We have just started using the platform and so far it is intuitive and easy to use. Above all, I would like to highlight the good technical service they have.

kmina.com
Spain
9 months using the app
May 5, 2023

I got on the Chat Room because I did not know how Avada works and wanted some more information. Hana popped up and went me through the process and explained to me all the 3 plans available. She was very helpful into seting my account up. I would recommend her to anyone who any kind of help from Avada. Thank you Hana' you are amazing

Dee by DollyConway
United States
9 months using the app
December 27, 2021

Very good app and simple to learn. When asking on live chat Lucy was very helpful in understanding conditions on creating workflows

Your Modern Home
United Kingdom
9 months using the app
Edited January 27, 2023

Gerade wurde mir binnen Minuten eine eigene Art des Buttons programmiert.
Wie immer sehr zufrieden! Vielen Dank für die schnelle Umsetzung

trendyBroducts
Germany
9 months using the app
Edited February 15, 2022

I used this app to have automatic emails and SMS, when I needed help they help me with anything you need and they are very friendly definitely recommend for both services and help thank you, Liz, from the support team!

ShopnVerse.com
United States
9 months using the app
March 14, 2023

The customer service Liz is a friendly service, which allows me to use this software better. Thank you very much for taking me to understand when I didn't understand and solving the problems I encountered.

Artxfinder
United States
9 months using the app
December 15, 2022

Hakeem and all the support staff and very knowledgeable and responsive. The APP has been great and just what we needed to take our store to the next level in sales and marketing. I highly recommend it.

Aim High Coffee
United States
9 months using the app
July 22, 2022

I received great support from Candace. She walked me through some issues I was having and even provided screen shots to help me out. So far the app has been great.

mindfulgiftco
Canada
9 months using the app
April 7, 2023

Great App. Sign Up Form looks perfect on my store. I had a small technical issue but thanks to Juliana it was fixed immediately. She provided a great customer service, was very helpful and efficient.

MamaLife
Georgia
9 months using the app
November 6, 2023

First try to the app , their support team is very helpful! Hana helped me to set up the email template and increase my mail limit in the free trial! they replied in almost 1 minute!! Thank you guys !

RoniCorn
United Kingdom
8 months using the app